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Support Specialist I

at Simmons Bank in Searcy, Arkansas, United States

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

 

We're committed to bringing passion and customer focus to the business.

 

The Support Specialist will assist with the Bank's insurance program by working daily production reports, reviewing weekly insurance reports, and providing documentation to third party vendors. Each task must be completed in a timely manner to ensure collateral protection.

 

Essential Duties and Responsibilities

Ensure that daily production reports for processed and collateral insurance documents are provided to the Bank's third-party vendor.

Ensure that weekly insurance reports are reviewed, and escalated matters are resolved in a timely manner.

May present recommendations to management and exhibits a deep understanding of consumer credit.

Adheres to loan policies and procedures with complete documented files to ensure satisfactory reviews from internal and external audits.

Ability to meet individual goals and contribute in a team-oriented environment to ensure departmental and Bank wide goals are met. Sets and achieves challenging goals without direct supervision and contributes to a positive team spirit.

Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.

Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.

Performs other duties and responsibilities as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Ability to read and comprehend simple instructions, short correspondence and memorandums.

Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations.

Ability to write simple correspondence.

Education and Experience

High school diploma or its equivalent is required

MS Office programs

 

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities. These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies.        

        

        

 

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Job Posting: 3142109

Posted On: Nov 22, 2021

Updated On: Dec 22, 2021