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Sr. Cage Manager (Tunica)

at MGM Resorts International in Robinsonville, Mississippi, United States

Job Description

Location:

Robinsonville, Mississippi

PRIMARY PURPOSE:

+ The Senior Manager of Cage Operations ensures that departmental and functional procedures, internal controls, and reporting conform to company procedures, corporate policies, and state and federal regulations and statutes while directing specific areas within the overall cage department operation. The Manager works to ensure processes are operating effectively and efficiently, implementing best practices and improvements per corporate standards, evaluates new products, service, and technology and maintains knowledge of current and evolving industry trends.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

+ Operate efficient and cost-effective operation; including labor management, supervision of all aspects of services and control environment; evaluating staffing levels in accordance with business demand while monitoring and reporting changing business needs.

+ Coordinate hiring, scheduling, staffing, and ensures resolution for payroll issues.

+ Ensure the delivery and measurement of guest service consistent with the Company’s S.H.O.W service standards and brand attributes.

+ Guides and influence people, processes, and resources to support the best interests of the business. Builds and maintains trusting relations and communication with the Corporate Treasury, Finance Shared Services Audit, and Corporate Compliance teams.

+ Perform other job related duties as requested.

SUPERVISION:

+ Shift Supervisor Cage

+ Assistant Shift Supervisor Cage

+ Cage Clerks

+ Cage Cashiers

+ Satellite Bank

MINIMUM REQUIREMENTS:

+ Bachelor’s degree in a related field or equivalent work experience

+ Two (2) years of progression casino experience

PREFERRED:

+ 4 years Casino Cage Management experience

+ At least 3 years of management experience

+ Previous experience working in a similar resort setting

CERTIFICATIONS, LICENSES, REGISTRATIONS:

+ Gaming license for the specific jurisdiction

KNOWLEDGE, SKILLS, AND ABILITIES:

+ Demonstrates Business Acumen and Sound Decision Making: Sets direction and makes informed decisions that enhance financial and operational performance. Demonstrates highly effective critical thinking skills. Seeks out and leverages information and data to inform business strategies.

+ Leads and Develops a High-Performing, Inclusive, and Diverse Workforce: Creates a culture of high- performance and employee engagement. Assesses skills of team members and provides developmental opportunities to enhance current and future performance. Holds self and others accountable and enforces high standards. Coaches and mentors others and provides candid and constructive feedback. Leverages employee differences and diversity of thought.

+ Champions Innovation and Change: Creates an environment in which creativity and innovation are the norm and change is not only accepted but encouraged. Takes appropriate risks and encourages others to do so. Demonstrates an ability to facilitate and lead through change.

+ Partners and Collaborates with Others: Proactively seeks input from others, leveraging diversity and individual expertise. Communicates effectively, providing the right message to the right audience at the right time. Develops, maintains, and leverages a network built on trust within and outside of the company in support of initiatives. Demonstrates tact and diplomacy, and honors commitments to others.

+ Exemplifies Leadership Integrity and Courage: Sets a forward-thinking vision and drives the organization to meet that vision. Makes difficult or unpopular decisions for the good of the business. Displays personal resilience

+ and is not discouraged by resistance or obstacles. Demonstrates ethical behavior and integrity regardless of the situation. Exhibits professionalism, flexibility, confidence, and composure.

+ Pursues Personal Development: Is intellectually curious and continually seeks self-improvement. Actively asks for and acts upon feedback from others. Consistently works to enhance leadership skills, technical skills, and community involvement.

+ Inspires a Values-Based Culture: Understands, communicates, and acts in accordance with the company’s core values (teamwork, integrity, and excellence) and demonstrates their connection to the success of the business. Incorporates Corporate Social Responsibility pillars (volunteerism and philanthropy, diversity and inclusion, and sustainability) into the business culture

MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com

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Job Posting: JC198213712

Posted On: Nov 21, 2021

Updated On: Dec 14, 2021