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Market Manager and Sales Coach

at Batteries Plus Bulbs in Memphis, Tennessee, United States

Job Description

Market Manager and Sales Coach

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+ Memphis, TN, USA

+ Full Time

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General Function Lead and manage retail market activities in order to achieve sales and profit goals. Positively contribute to the growth and development of store team through training, communication, follow up, planning, organization, recognition and support. Responsible for total market performance. Sales Management

+ Ensure execution of all retail and commercial in-store selling programs and promotions.

+ Observe, demonstrate, coach and require Trust selling behaviors.

+ Create and implement business plan and sales strategies such as Referral Pad distribution, phone answering scripts and add-on selling; track progress.

+ Set team and track individual and store goals to achieve market performance goals. Train and coach behaviors to achieve goals. Recognize results.

+ Collaborate with the commercial sales team to ensure appointment and sales goals are met.

+ Ensure all team members are achieving individual prospecting and lead generation goals.

+ Analyze inventory activity and manage accordingly

+ Develop and drive Key Fob and Device Repair business with in your market to meet sales targets, quality and turn-around times.

Personnel Management

+ Demonstrate and require a customer first mentality.

+ Provide ongoing coaching, development and recognition. Develop team for future roles, ensure team understands the deliverables and is supportive of innovation and change.

+ Perform timely evaluations and implement progressive discipline.

+ Recruit, interview, select and hire with assistance of Human Resources Department and/or District Manager.

Qualifications

+ Minimum H.S. diploma/equivalent; Degree in business or retail management preferred.

+ Minimum 3-5 years of retail management experience, preferably within a durable goods setting. Experience in commercial (outside) sales desirable. Prior Batteries Plus store experience strongly desired.

+ Minimum 2 years of multi unit management

+ Strong oral and written communication skills. Able to effectively manage confrontational situations in a controlled and courteous manner. Speaks clearly and effectively in a variety of settings.

+ Working knowledge of Microsoft Office and capable of adapting learning to incorporate new technology.

+ Demonstrated analytical and problem solving skills. Must use judgment to recommend changes to existing methods and make decisions guided by established policy and precedent.

+ Ability to handle multiple projects/tasks and meet deadlines.

+ Ability to calculate simple math, percentages and ratios. A basic understanding of accounting procedures and financial statements necessary.

+ Strong technical aptitude; a basic understanding of electronics including the ability to accurately read gauges and work with hands.

+ Must have valid driver’s license and clean driving record.

+ Must be able to work a flexible schedule to meet the needs of the business including peak seasons and special events. This includes the ability to work at multiple store locations, as needed.

Working environment The physical demands required to perform the essential responsibilities of this position are as follows.

+ This position requires the employee to regularly stand, walk and use hands to handle or touch; frequently talk, hear and lift up to 50 pounds; and occasionally sit, stoop, kneel, crouch, crawl, reach above shoulders, and lift more than 50 pounds.

+ The position requires the employee to regularly use electrical cables, simple hand tools, a magnifying glass, spot welders, automotive and electronic testing equipment, as well as regular use of a phone, fax, computer, and printer/copier.

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Job Posting: JC198105589

Posted On: Nov 20, 2021

Updated On: Dec 20, 2021