Supv, Warehouse Operations (Central AR)

at Entergy in Little Rock, Arkansas, United States

Job Description

Supv, Warehouse Operations (Central AR)

Date: Nov 17, 2021

Legal Entity: Entergy Arkansas, LLC


Posting End Date: 11/29/2021


This role will lead the Distribution network storerooms across the AR central regions including: Baseline, Jacksonville, Little Rock, and other locations as assigned. This role will need to be filled within the service territory in which the role supports.


The Supervisor – WIL Distributionreports to Manager, WIL Warehouse Operations. This position is accountable/responsible for the efficient, cost managed and effective supervision of warehouse activities including storing, receiving, cycle counting, picking and shipping of materials from local network facilities supporting Utility Operations. Responsible for the management of network storekeepers which may include non-exempt or bargaining unit employees. The role will manage supply chain and logistics functions, which may include, but are not limited to: demand planning, inventory control and logistics. The position creates integrated processes among internal functions such as design engineering, construction, utility operations, purchasing and logistics and outside suppliers, focuses efforts on continuous improvement of the movement of materials through various stages of the supply chain processes and helps to establish key performance metrics.

The Supervisor WIL Distribution will work closely with all customers and services centers to ensure acceptable service levels and emergency response. They will be responsible for development and sustaining of key metrics to ensure operational efficiencies.


Safety/Human Performance: Ensure the Team always puts safety first. Actively promote strong safety behaviors, utilizing key tools such as Close Call /Good Catch in addition to proactive field visits to review standards and behaviors. Monitoring and influencing team members to proactively identify any safety concerns and mitigation efforts.

Warehouse, Inventory & Warehousing Initiative: Responsible for the execution of multi-year WIL strategic roadmap to world class, optimization of the capital required for inventory, establishing clear service levels that incorporate an acceptable risk profile, liaising with customers to obtain feedback on performance, assuring execution oversight and delivery of all daily WIL operations, developing and monitoring key financial and operational performance indicators to drive results, ensuring key processes, systems and interfaces are effective and as efficient as possible across the WIL cycle, establish clarity and expectations at the customer interfaces on the front and back end of the WIL process supporting the T&D business functions.

Network Optimization: Accountable for the ongoing end to end optimization and improvement of the company’s WIL T&D network operations from Work Management through to Delivery to Operations in the field. This activity includes review of physical structures, unit cost structure, supporting new technology, workforce capabilities, planning, development, and diversity supporting the T&D business functions.

Logistics Management: Responsible for optimizing inbound and outbound logistics, planning optimal economic order quantities, logistics scheduling, etc. supporting the T&D business functions.

Budget and Cost Prudency: Responsible for the management of budgets and cost for operations. Support request from Finance to provide supply chain data on distribution costs and analysis of the impact on cost of services. Forecasts any changes in service costs and provides forecasted updates to Management or Finance as required.

Customer Service: Efficiently and effectively resolve customer complaints. Provide guidance and leadership in driving the distribution operations team in the development and execution of continuous initiatives to achieve year over year direct, indirect cost improvements. Work with cross-functional teams to develop and execute departmental plans to reduce expenses at each of the operating locations, including monthly reporting of key performance metrics.

Incident Response: Perform storm role duties as assigned through the Storm Assignment Management System (SAMS). Specific Incident Response role: Supply Chain State Branch Leader for Utility Operations situations.

Partnership: Accountable for establishing and maintaining healthy and positive stakeholder relationships. This activity includes establishing cross-functional and cross-sector teams with key stakeholders and helping to develop multi-year demand plans with integrated supply chain solutions.

People Leadership: Accountable for leverage of Supply Chain’s Talent Management Strategy to assure the right Supply Chain talent is recruited, developed, retained, and deployed in line with key business priorities. Mentor and coach staff.

Culture: At all times the Supervisor shall operate with the highest ethical standards and in full compliance with internal controls, policies, procedures, regulations, and laws. Accountable through supply base partners to execute Entergy’s Supplier Diversity & Local Spend objectives.


Minimum education required of the position

Supply Chain degree or Bachelor’s degree in Business, Accounting, Engineering, or related discipline or equivalent experience.

MS/MBA degree preferred. Professional supply chain/procurement certification preferred.

Minimum experience required of the position

5 years of experience in materials/warehousing, purchasing, contracts or project management. Related energy Supply Chain experience preferred.

Desired knowledge, skills and abilities required of the position

+ Advanced computer skills with a solid knowledge and understanding of Entergy’s Distribution work management systems.

+ Outstanding communication, conflict management and change management skills.

+ Ability to make timely decisions that utilize available material and resources in a cost effective manner.

+ Able to provide effective leadership in a team environment.

+ Strong knowledge of warehouse operations and logistics.

+ Strong understanding of AS8 and the financial transactions that effect warehouse operations.

+ Some understanding of distribution materials and their application in the field.

+ Demonstrated ability to supervise and lead a staff of non-exempt and/or bargaining unit employees.

+ Familiar with OSHA regulations and reporting requirements. Some understanding of DOT regulations and the effects they have on logistics.

+ Demonstrated ability to energize workforce in regards to safety programs.

+ Some knowledge of bargaining unit contracts and the ability to interpret and follow the rules established by the contract.

+ Demonstrated ability to handle multiple tasks and meet deadlines.

+ Strong knowledge of interfacing departments’ processes and priorities.


Primary Location: Arkansas-Little Rock

Job Function :Professional

FLSA Status :

Relocation Option: Level II

Union description/code :NON BARGAINING UNIT-NBU

Number of Openings :1

Req ID: 104643

Travel Percentage :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (\_US) to view the full statement.


As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Job Segment: Operations Manager, Engineer, Manager, Operations, Engineering,

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Job Posting: JC197947077

Posted On: Nov 19, 2021

Updated On: Dec 02, 2021