Quality Assurance Specialist 1

at CAE USA Inc in Sherwood, Arkansas, United States

Job Description

Role and Responsibilities



This key position drives Quality through the entire organization. Provide technical and administrative support to Quality and Improvements Department. Collaborate with courseware production team to comply with established standards. Utilize quality techniques to evaluate, monitor and improve processes. Apply Quality Management concepts/principles to ensure deliverables meet or exceed customer expectations. This position has significant interaction across all functional departments.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Perform content reviews of courseware for adherence to established program standards.

Perform courseware design reviews for functionality and conformance to design and writing style standards

Validate requested changes to courseware have been completed

Ensure Quality Management System (QMS) processes are defined and adhered to

Ensure QMS requirements are established, implemented, and maintained

Promote awareness of customer requirements throughout organization

Monitoring and reporting Quality metrics and key performance indicators.

Facilitate / Support Gap Analysis, Root Cause Analysis, and After Action Reports upon completion of established milestones or when dictated by program performance

Evaluate functional area performance against defined standards to ensure conformity with those standards

Assist with the customization of production processes based upon program-specific requirements

Maintain Quality Assurance documents

Maintain documentation and control procedures.

Qualifications and Education Requirements

Technical degree or equivalent combination of education and 2 years relevant experience

Highly proficient with Microsoft Office (Excel, Word, Power Point, MS Project, Visio).

Detail oriented

Excellent written and verbal communication skills

Familiar with AS9100 / ISO 9001 QMS requirements

Familiar with quality principles

Ability to work well in a team environment

Exercise judgment and time management skills in completing recurring assignments independently

Preferred Skills

Previous QMS auditor training

Familiar with importing/exporting data into/out of a data base

Familiarity with courseware development processes

Familiarity with aviation terms and operations

Familiarity with Lean/Six Sigma concepts (certification not required)

Security Responsibilities

Must complywith all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources.

Incumbent must be eligible for DoD Personal Security Clearance.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position will be classified as Hybrid in CAE's Continuum Work assignment structure (i.e. 40%-80% remote)

Occasional travel (approximately 10%) may be required to visit outside sources and adapt to their environment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Ability to use online and remote collaboration tools such as Microsoft Teams

Ability to sit and stand for extended periods of time

Focused visual concentration or focused listening

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.


CAE USA Inc. is an EOE/AA employer and gives consideration for employment to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here EEO is the Law poster.


PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge... For full info follow application link.


CAE is firmly committed to ensuring a positive and professional working environment in which all people are treated with dignity and respect. We aim to provide a fair and consistent method for filling job openings in support of equality of opportunity and cultural diversity within the company.

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Job Posting: 3124044

Posted On: Nov 09, 2021

Updated On: Dec 09, 2021