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BetMGM Bartender (Tunica)

at MGM Resorts International in Robinsonville, Mississippi, United States

Job Description

Location:

Robinsonville, Mississippi

  • starts at $7.25 PLUS TIPS *********************************

AMAZING benefits including:

+ Full medical, dental and vision coverage starting at $22 a pay check for employee only (Coverage through Anthem Blue Cross/Blue Shield)

+ 401k Company Match Program

+ Student loan payback programs

+ Free, paid hot lunch

+ Free uniforms

+ Free onsite medical clinic for employees and their dependents

+ Much more!

Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race .

PRIMARY PURPOSE:

It is the primary responsibility of the Bartender to prepare and serve cocktails to servers and/or guests.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

+ Greet and converse with guests and servers to suggest or receive cocktail order

+ Acknowledge every guest with a prompt and friendly greeting

+ Prepare and serve cocktails to servers and guests following departmental guidelines

+ Clean and organize bar to beverage departmental standards

+ Replenish stock at bar to pre-determined par levels and expiration dates

+ Provide exceptional service to guests

+ Following departmental cash handling, credit card, room charge and comp policies and procedures

+ Maintain high standards in quality of drinks and service

+ Clean and organize work station to beverage and health department standards

+ Be able to perform tasks that require standing and/or moving at a fast pace for periods of up to eight hours or longer

+ Work stand must be maintained and left stocked and cleaned for next shifts

+ Maintain fresh garnishes for all drinks

+ Ensure correct health and sanitation practices are followed

+ Ensure the correct glassware/stemware is used according to beverage department standards

+ Answer all questions that relate to Gold Strike correctly and professionally

+ Work scheduled special events which may require double shifts

+ Assist new employees with training and answering questions

+ Check ID’s if the guest to be under thirty (30)

+ React to the needs of management for special host requests

+ Inform management of any problems or concerns and special request from a guest

+ Answer telephone using the Gold Strike telephone etiquette standards

+ Maintain professional grooming and appearance standards required by the beverage department

*This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

SUPERVISION:

None

MINIMUM REQUIREMENTS:

+ High school diploma or equivalent.

+ Minimum of one year of bartending experience in a high-volume, fast-paced hotel/casino or nightclub environment or equivalent combination of education, training, and experience

+ Must be twenty-one (21) years or older

CERTIFICATIONS, LICENSES, REGISTRATIONS:

+ CARES Card

KNOWLEDGE, SKILLS, AND ABILITIES:

+ English Language Proficiency: The ability to speak and understand English when giving and receiving instructions, and talking with management, coworkers and guests. This includes using correct grammar when speaking and not using slang terms.

+ Listening: The ability to understand key pieces of spoken information, separating relevant from irrelevant information, and following verbal instructions and explanations. This includes attentively to spoken information to ensure that the intended message has been accurately received, holding responses until the person has finished making his/her point, and repeating information to ensure accuracy.

+ Team Work: The ability to participate as a committed member of a team. This includes cooperating and working well with other team members to accomplish goals and meet guest needs, being supportive of others, willingly helping others,objectively considering others’ ideas and opinions, sharing information with others, adhering to team expectations and guidelines, giving proper credit to others, and fulfilling team responsibilities.

+ Customer Service Orientation: The ability to provide excellent service to guests and ensure their complete satisfaction. This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust and delighting guests, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and acting to quickly resolve them, and caring about and valuing guests.

+ Communication: The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking. This includes targeting the amount, style and content of the information to the needs of the receiver.

+ Adaptability/Flexibility: The ability to work in ambiguous situations and change one’s style or approach in response to differing circumstances. This includes being open to change and new information; adapting behavior and work methods in response to new information, changing conditions or unexpected obstacles; and adjusting rapidly to new situations warranting attention and resolution.

+ Company Policies Knowledge: The ability and willingness to learn and understand the company’s policies, procedures and regulations related to operations, guest relations, human resources, ABC, safety, security and loss prevention.

+ Property Features/Services: Knowledge of services, amenities, hours of operation, property layout, and activities offered by property.

+ Restaurant: Knowledge of property restaurants including food concepts, menu items, price range, dress code and ambiance.

+ Beverage & Wine Knowledge: Knowledge of liquor brands, beers, and non-alcoholic drinks served on restaurant premises. Knowledge of wines served on premises including grape variety, region/origin and type/style of wine.

+ Health & Sanitation: Knowledge of all health, safety and sanitation procedures

+ F&B Service Standards: Knowledge of all food and beverage service standards and procedures including service time, presentation, and quality standards.

+ Local Area: Knowledge of local area activities, event, restaurants, entertainment venues and houses of worship. This includes the ability to provide directions using maps or mapping software.

+ Dining Environment: The ability to monitor an indoor or outdoor dining environment to ensure the room is running smoothly and guests are receiving assistance as requested. This includes demonstrating an appropriate awareness of atmosphere and maintaining correct settings for music, room temperature (including fireplace use), curtains, ceiling fans, lighting, and lamps for the time of day and/or year.

+ Physical Strength: The ability to lift, push, pull or carry objects using hands, arms, back, stomach, shoulders, legs or a combination of these muscle groups

+ Stamina: The ability to exert oneself physically over long periods of time. This may include performing repetitive strenuous tasks such as standing for long periods.

+ Manual Dexterity: The ability to make quick, accurate, skillful, coordinated movements of one hand, one hand in coordination with its arm, or two hands to grasp, place, move or assemble objects.

WORK SCHEDULE/HOURS

Requires 100% flexibility. Holidays, weekends and special events will be required. Must be able to attend mandatory beverage training classes.

WORKING CONDITIONS:

Work performed indoors, in climate-controlled environment. The noise level in the work environment is usually moderate to h

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Job Posting: JC195449055

Posted On: Oct 21, 2021

Updated On: Nov 30, 2021