at Hilton in Memphis, Tennessee, United States
\\\* The location for this position is virtual/remote \\\*
Hilton Reservations and Customer Care \(HRCC\) is on a path to revolutionize human hospitality in a digital world, the same way we defined hospitality from its early beginnings\. We strive to deliver personalized solutions that inspire a passion for travel, and our goal is to make a lasting impression with every Hilton guest with whom we interact\.
What will I be doing?
As a Senior Manager, you will lead a team of excellent recruiters passionate about recruiting for Hilton\. Liaising with your HR partners, Recruitment leaders, and your peers, you will develop your team to execute against Hilton Recruitment’s metrics with a focus on strategic recruitment support for your clients and an outstanding candidate experience for all internal and external applicants\! In addition to leading a team, the Sr\. Manager will carry a load of requisitions at the Director level and/or hard\-to\-fill positions\. You will also be responsible for effectively preparing and presenting QBRs to recruitment leadership and your clients\. Finally, as the Senior Manager, you will be the project point person for large\-scale strategic programs and recruiting efforts\.
More specifically, you will:
+ Lead, mentor and coach the recruiters on the team, and serve as the point for client and candidate issues in recruitment\.
+ Serve as a subject matter authority for the Recruitment team; knowledgeable of systems, technology, and processes, and hiring implications of industry changes and economy\.
+ Define expectations for the kinds of talent needed for today and the future\. Work closely with the sourcing team to define pipelines of talent and design processes for effectively handling the flow of informational interviews\.
+ Lead candidate forecasting, pipelining, and requisition management processes; audit and analyze data to ensure efficient and effective recruiting techniques are utilized, and basic recruitment metrics are met\.
+ Ensure excellent internal customer service, responding to inquiries from client leaders, HR, L&D, and peers\.
+ Partner with clients during special projects to gain insight on business challenges or changes\.
+ Recommend ideas and strategies related to recruitment that will support the business’s goals and new processes or standards for recruiting to deliver the highest quality results to the client and improve our candidate experience\.
What are we looking for?
We believe the success in this role will demonstrate itself through the following attributes and skills:
+ Demonstrable ability to exercise perseverance, tact, and diplomacy in difficult situations
+ Experience successfully meeting tight deadlines while adapting to changing priorities and working well under pressure\.
+ Strong organizational experience, along with detail\-orientated, multitasking, and time management skills
+ Problem solver who can resolve issues effectively and creatively while maintaining a high level of flexibility, professionalism, and integrity
+ Self\-starter with a work demeanor that exhibits flexibility, drive, and dependability
+ Shown proficiency with working under deadlines
+ Successfully support Corporate Function roles within Hilton\.
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
+ Seven \(7\) years of full lifecycle recruiting experience
+ Five \(5\) years working in a role requiring excellent verbal and written communication skills, including skills in PowerPoint and excel
+ One \(1\) year spent managing a team of two \(2 \) or more recruiters in a managerial capacity
+ Two \(2\) years working in an OFCCP compliant recruiting environment
+ Experience working with Corporate Volume Stakeholders
+ One \(1\) year of ATS system experience, preferably Taleo
It would be useful in this position for you to demonstrate the following capabilities
+ Four \(4\) years of volume experience
+ Experience addressing large groups and driving enterprise\-wide programs
What is it like working for Hilton?
The future of hospitality is bright at Hilton \(https://www\.hilton\.com/en/\): a leading global hospitality company with a diverse portfolio of world\-class brands \(https://jobs\.hilton\.com/us/en/brands\) \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100\-year history\. Hilton is proud to have an award\-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces\.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits \(https://jobs\.hilton\.com/us/en/benefits\) such as workplace flexibility, career growth and development, and our Go Hilton travel discount program\. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive \(https://jobs\.hilton\.com/us/en/diversity\-home2\) environment for all\. Check out the Hilton Careers blog \(https://jobs\.hilton\.com/us/en/blog\) and Instagram \(https://www\.instagram\.com/hiltoncareers/\) to learn more about what it’s like to be on Team Hilton\!
We are an equal opportunity employer and value diversity at our company\. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment\. Please contact us to request accommodation\.
For Colorado applicants only: The annual salary range for this role starts at $81,000 and is based on applicable and specialized experience and location\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, a 401\(k\) savings plan, paid time off, and our travel discount\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan consistent with other team members at the same level and/or position within the Company\.
Job: Human Resources
Title: Senior Manager, Volume Recruitment Programs
Requisition ID: COR011O2