at McKesson Corporation in Little Rock, Arkansas, United States
McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests.
In this position responsibility includes day to account management of large, complex, retail and/or health system customers. The Sr. Account executive is responsible for the overall relationship and customer experience for their assigned customers. The Sr. Account Executive serves as a strategic partner for customers both internal and external and delivers the voice of customer back to key partners to improve the overall customer experience.
Day to day customer management, including high profile key account, providing consultation and optimization work.
Member of the account management. Gather voice of customer, aids in prioritization of software enhancements and updates working closely with the product management team.
Business review preparation (data collection, consolidation)
Serve as mentor for entry level account managers.
Documentation and miscellaneous
Minimum Job Qualifications:
5-7 years of account management, vendor management and/or customer relations experience in the pharmaceutical industry.
Strong experience of business case preparation and presentation
Information gathering sessions with external customers and deliver results to product management group.
Must have strong executive presence
Maintain high level of customer satisfaction and net promoter scores.
Strong Microsoft Office skills (PowerPoint and Excel)
Ability to work independently to manage customers
Project management experience
Consultative experience in a pharmaceutical setting
Strong preference to strong mentorship/leadership experience
Familiarity with sales demos
Ability to work in a highly collaborative setting on cross functional projects
4-year undergraduate degree required
PharmD, RPh or CPhT preferred
General Office environment
Travel less than 15%
McKesson is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to McKessonTalentAcquisition@mckesson.com . Resumes or CVs submitted to this email box will not be accepted.
Current employees must apply through the internal career site.
Join us at McKesson!
McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.