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Digital Product Owner ( Product Discovery )

at AutoZone, Inc. in Memphis, Tennessee, United States

Job Description

Summary:

Responsible for managing the end-user experience across AutoZone’s digital channels. Must be a motivated problem solver with a solid understanding of consumer-facing digital products and be comfortable converting strategic concepts into tangible requirements. Responsibilities:

+ Convert strategic ideas into actionable tactics aimed at improving the customer experience across digital channels

+ Act as the voice of the customer among development team to consistently maximize the value delivered to end users

+ Partner with stakeholders to understand cross-functional priorities and dependencies as they relate to relevant feature sets

+ Work closely with cross-functional teams (UX, IT, Analytics, QA, Marketing) to ensure delivery of quality enhancements and feature sets that meet the complex needs of customers

+ Partner closely with other Digital Product Owners and Digital Product Management team

+ Write, prioritize and manage all product user stories

+ Properly articulate and document user story acceptance criteria

+ Prioritize program scope and backlog based on agile methodology

+ Manage and approve business analysis/use cases

+ Establish go to market plans for new product/ program launches

+ Analyze usability, market research, competition, KPIs, trends and technology for opportunities to be a champion for the customer and drive incremental sales growth

+ Establish and monitor KPIs to drive goals and objectives

+ Become familiar with the latest technologies and trends in digital commerce

+ Manage relationships with some vendors and third parties

Requirements:

+ Bachelor’s degree required, preferably in Business, Marketing, MIS or Technology

+ Two to three years of experience in a digital environment

+ Experience in agile environment preferred

+ Superior verbal and written communication, interpersonal and organizational skills

+ Strong understanding of the business and stakeholder needs

+ Strong business analysis skills #LI-BP

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Job Posting: JC195052771

Posted On: Oct 16, 2021

Updated On: Nov 30, 2021