Business Office Clerk

at Acadia Healthcare in Fayetteville, Arkansas, United States

Job Description


+ This is an entry level position.

+ Responsible for verification and interpretation of insurance benefits.

+ Prepare and review all billing forms to ensure accuracy and completeness for claims submission to insurance carriers.

+ Process claims electronically or hard copy with 100% accuracy and mail claims to insurance carriers timely.

+ Enter documentation and adjustments through computer system to maintain a correct account balance.

+ Review charge summaries on each patient bill that is produced and identify discrepancies with 100% accuracy.

+ Consistently apply appropriate procedures to prevent accounts from becoming delinquent or remaining unbilled.

+ Initiate appropriate follow-up and collection calls.

+ Review remittance advice statements for payments and adjustments on a daily basis and initiate appropriate data entry for patient charge or account discrepancy on review.

+ Identify denial /pending pay issues and investigate, resolve to secure reimbursement.

Additional Duties Depending on Experience

+ Monitor and report on key metrics such as cash collections, AR days outstanding, unbilled claims, denials, daily census, etc. in conjunction with the CFO.

+ Responsible for the Patient Accounting Month-End Close Processes.

+ Maintain effective communication with the leadership team to ensure that all third party compliance guidelines are met.

+ Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.

+ May include managing and directing subordinate staff to identify goals and objectives.




+ Oral Communication: Novice

+ Planning & Organizing: Novice

+ Customer Focus: Novice

+ Financial Awareness: Novice

+ Attention to Detail: Some Knowledge



+ Team Player: Works well as a member of a group

+ Enthusiastic: Shows intense and eager enjoyment and interest

+ Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

+ Dedicated: Devoted to a task or purpose with loyalty or integrity



+ Goal Completion: Inspired to perform well by the completion of tasks

+ Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals


+ Self-Starter: Inspired to perform without outside help

+ Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

+ Job Security: Inspired to perform well by the knowledge that your job is safe



+ High School/GED or better



+ 1 year: In Patient Billing and Collecting Entry Level

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35©

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Job Posting: JC195018419

Posted On: Oct 16, 2021

Updated On: Nov 18, 2021