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Fraud Analyst

at Bank OZK in Ozark, Arkansas, United States

Job Description


Bank OZK

Job ID: 10108
Functional Area: Corporate Security
Position Type: Full-Time Regular
Experience Required: 1 - 3 Years
Location: Ozark, AR Ops Center
Department: Corporate Security
Education Required: Bachelors Degree



Job Purpose and Scope:


Provides support to fraud management and investigators by monitoring fraud detection systems and manual reports in an effort to detect and mitigate fraud and operational loss for stakeholders.

Essential Job Functions:

  1. Processes incidents described within the Bank's Enterprise Fraud Governance Program.
  2. Performs fraud alert reviews derived from alert and non-alert based sources, such as incident reports submitted by Bank employees.
  3. Forms initial determinations regarding additional actions to be taken and acknowledges or escalates the fraud alert.
  4. Follows fraud investigation policies and procedures.
  5. Works with operations and front line employees to protect customer information and prevent loss.
  6. Accurately documents fraud attempts and loss events in the appropriate system(s).
  7. Provides support to the vendor model risk owner in the process of validating fraud model performance.
  8. Advises management on fraud-related incidents.
  9. Performs other tasks directed by management.
  10. Regularly exercises discretion and judgment in the performance of essential job functions.
  11. Maintains good punctuality and attendance to work.
  12. Follows Bank policy, procedures and guidelines.
  13. Assists other teams within BSA Administration, as necessary.


Knowledge, Skills & Abilities:
  1. Knowledge of banking laws and regulations.
  2. Ability to communicate effectively both verbally and in writing.
  3. Ability to work without close supervision.
  4. Ability to demonstrate initiative to accomplish work objectives.
  5. Ability to work effectively in a team environment.
  6. Ability to maintain confidentiality.
  7. Ability to speak clearly and persuasively in positive and negative situations.
  8. Ability to read and analyze data for suspicious behavior.
  9. Ability to maintain attention to detail.
  10. Ability to demonstrate effective time management skills.
  11. Ability to work effectively and demonstrate flexibility in a continually changing environment.
  12. Ability to communicate effectively with all levels of management and staff.
  13. Ability to work extended hours.
  14. Skill in using computer and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.


Equipment Used in Job Performance/Working Environment:
  • Computer
  • Telephone
  • Multifunction device


Major Job Demands (Physical/Mental):
  1. Decision-making
  2. Problem-solving


Note: This description is not an exhaustive list of all job functions, duties, skills and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

Position Requirements:
Basic Qualifications:
  1. Bachelor's degree or commensurate work experience required.
  2. Minimum of one (1) year of work experience in fraud alert processing, retail banking, bank security, audit, and/or Bank Secrecy Act reporting required.

    Equal Employment Opportunity/M/F/disability/protected veteran status

    PI150326951
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Job Posting: 3091261

Posted On: Nov 04, 2021

Updated On: Nov 15, 2021