Technical Business Analyst

at Jack Henry & Associates in Monett, Missouri, United States

Job Description

Technical Business Analyst

General information

JobID: 9884

Position Level: Individual Contributor

Team: Information Technology

Position Type: Regular

Working Time: Full-Time

Locations: Allen, Texas, Monett, Missouri, Remote, Remote, Springfield, Missouri, Springfield, Missouri, Springfield, Missouri

Travel Requirements: 5%

Description & Requirements

Technical Business Analyst acts as a subject matter expert, with primary responsibility being the solicitation and documentation of business requirements for Deposit account/customer origination software. Subsequent to software development the analyst will also perform functional testing to assure completed efforts meet or exceed documented requirements as well as quality expectations.

Analysts will participate in “brain-storming” and planning activities with Software Engineering Managers, Software Engineers, and other Technical Business Analysts to provide sizing estimates and create documents for Business and/or Functional Requirements. The analyst will work with Quality Assurance on product issues as well as perform QA tasks as dictated by project status and needs.

This position can be based remotely throughout the United States or in one of the following office locations – Monett, MO; Springfield, MO; Allen, TX.


+ Minimum of 4 years of experience in a financial institution as a Banker, Business Analyst or Quality Assurance Analyst.

+ Experience in new deposit account origination, common generic deposit functionality and account documentation.

+ Must be able to travel up to 5%.


+ Experience working on a banking deposits origination workflow UI application.

+ Bachelors’ degree.

+ A seasoned, experienced professional with a full understanding of area of specialization. Works on moderately complex and diverse projects. Exercises good judgment in selecting methods and techniques for obtaining solutions.

+ Strong knowledge of the financial industry.

+ Strong communication and customer interaction skills.

+ Strong project management skills.

+ Strong knowledge of Microsoft Office applications.

+ Good grammar and writing skills.

+ Able to define system and functional requirements.

+ Able to meet aggressive deadlines.

+ Able to interact with and communicate well with other technical associates.


+ Interacts with customers to gather system requirements.

+ Defines the system and functional requirements of the product.

+ Prepares business requirements and functional specifications.

+ Serves as a resource and/or participant in business process re-design activities. Assists the customer in determining if and how system enhancements may improve process flow and business function.

+ May perform application, system and regression tests.

+ Responsible for creating business requirements and system documentation, as well as contributing to end-user and project management documentation.

+ Works with quality assurance and programming teams to ensure changes are migrated into production correctly.

+ Interacts with technical teams to convey business requirements.

+ Works with industry research groups to prepare for product trends.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

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Job Posting: JC194897613

Posted On: Oct 15, 2021

Updated On: Nov 05, 2021