Cognitive Engagement Developer

at ArcBest in Fort Smith, Arkansas, United States

Job Description

ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges.

Wanting to join the ArcBest family? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.

Currently, we are looking for a Cognitive Engagement Developer to join the ArcBest Technologies team. The Cognitive Engagement Developer creates, maintains, and enhances the AI/ML services that are components of ArcBest CE Products. The Developer works closely with other team members and outside contractors, while maintaining high levels of performance and security.

Your contribution may include:

  • Execute full software development lifecycle
  • Formulate and implement Cognitive Engagement solutions to business and system problems
  • Document and maintain software functionality
  • Assist in live site support and incident resolution that may include on-call rotation
  • Collaborate with line-of-business application development team to ensure cognitive engagement systems integrate effectively with business applications
  • Provide valid estimates on tasks when required
  • Promptly communicate updates and corrections to estimates
  • Interpret considerations for selecting an optimal testing environment for specific applications
  • Design application tests to ensure adherence to functional and quality requirements
  • Validate changes by testing applications at various stages of development
  • Ensure system requirements and deadlines are met
  • Participate in the development of technical/business approaches using new or enhance CE capabilities
  • Stay up-to-date with current CE technologies and technical developments
  • Focus activities on developing and maintaining positive relationships with the business
  • Adapt technical jargon to audience when appropriate

As a Cognitive Engagement Developer, you will be a member of the ArcBest Technologies BIA team in Fort Smith, AR. Your work hours will be 8:00AM – 5:00PM with occasional irregular hours depending on workload. Position is subject to 24 hour on-call responsibilities as needed. Ready to apply? Before doing so, please make sure you meet the minimum requirements:

Education: Bachelor’s Degree in Computer Science or related field, with strong academic achievement, preferred.

Experience: 3+ years of software development experience. Hands-on experience with any of the following, preferred: Artificial Intelligence / Machine Learning technology; Al platforms such as IBM Watson, TensorFlow, Keras and SciKit Learn; Natural Language Processing; Al learning techniques such as voice recognition, speech recognition and text recognition; TFS and Agile methodology.

Computer Skills: Demonstrated experience in UI / UX design. Strong working knowledge of programming languages such as C# or other. Net languages as well as modern web-based technologies. Familiarity with Mainframe technologies, SQL and ETL processes.

If you require accommodation in the application process, please contact

An Equal Opportunity Employer M/F/Vet/Disability

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Job Posting: JC194743766

Posted On: Oct 13, 2021

Updated On: Nov 30, 2021