Delivery Analyst

at Acxiom LLC in Conway, Arkansas, United States

Job Description

A Delivery Analyst delivers data, data products, and providing guidance on data usage. They understand the details of our client’s data and Acxiom’s products to ensure that our partners receive clean, enhanced, segmented, ready-to-market data. As a Delivery Analyst, you will strive daily to improve quality, and adhere to standard processes and procedures. You will work with clients and / or third-party vendors to begin to understand requirements and identify/resolve issues with a focus on maintaining a seamless process flow. You will also analyze, identify, and solve problems, and modify/change processes and data to ensure efficient delivery of services and products to Acxiom clients. You will maintain a broad understanding of Acxiom’s processing and product capabilities and utilize that understanding to optimize service delivery. You may also have the opportunity to mentor less experienced team members.

What you will do:

+ Serve as primary liaison with client Marketing Segment Managers and Acxiom Delivery teams to identify and implement data solutions to be used in Marketing Campaigns

+ Provide consultative support to client business partners in reviewing requirements, offering suggestions, and answering inquiries

+ Provide consultation, support, communication and training to teams and clients on data availability and usage

+ Design and implement processes that utilize automation in data onboarding and auditing

+ Support projects and services from multiple online and offline channels

+ Facilitate meetings, keep participants passionate about agenda and goals

+ Work independently, with strong follow-through, capable of owning and managing projects from end-to-end

What you will need:

+ Strong verbal and written communication and presentation skills, with both internal colleagues and external clients

+ Technical literacy with ability to explain technical information and concepts to non-technical audiences

+ Ability to work seamlessly cross-geography and across various functions within our organization to accomplish objectives

+ Acumen working in a technical environment to tackle business related problems

+ Basic understanding of data processing and database concepts

+ Self-starter with attention to detail

+ Ability to multi-task and prioritize daily responsibilities

What will set you apart:

+ SQL experience

+ File transfer protocols

+ Campaign Management experience

+ Experience with campaign management tools

+ Experience with digital marketing

+ Experience with business intelligence tools (e.g. Tableau)

+ Demonstrable ability to communicate with clients and internal partners at various level

+ Attention to detail

Who are we looking for?

+ Top Talent & High Performers: We hire the brightest in the industry!

+ Innovative Collaborators: We drive process improvements to promote efficiency and improve performance.

+ Future Leaders: We develop our people and promote from within.

+ Game Changers: We empower people to challenge the status quo and explore new possibilities.

+ Emotional Intelligence: We cultivate greatness both within ourselves and with others.

+ Enthusiastic Employees: We look for initiative to conquer complex challenges. #GD17

Primary Location City/State:

Conway, Arkansas

Additional Locations (if applicable):

Homebased – Conway

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person’s race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Who is Acxiom?

We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.

We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.

Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.

At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.

If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.

Attention California Applicants: Please see our California Consumer Privacy Act notice here ( .

Attention Colorado, California, Connecticut, Maryland, Nevada, Ohio and Washington Applicants: This position is not located in the aforementioned states but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact

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Job Posting: JC194738934

Posted On: Oct 13, 2021

Updated On: Nov 27, 2021