Quality Engineer

at Pernod Ricard USA in Fort Smith, Arkansas, United States

Job Description

Company Name: Pernod Ricard

Location: Fort Smith, AR


Working for Pernod Ricard USA means creating great company every day. It means working for the co-leader in the global wines and spirits industry - and collaborating with passionate people on successful premium brands in an entrepreneurial way.


Our people are at the core of our success. Everyone adds a vital ingredient to our mix, bringing a personal touch and individual qualities that make Pernod Ricard even better. We work together with a shared commitment to our values:

Entrepreneurial Spirit;

Mutual trust;

A strong sense of ethics; and

A relentless commitment to growth


Pernod Ricard USA rewards both individual initiative and a spirit of collaboration and encourages ongoing professional development and growth. We believe in championing an inclusive culture that embraces differences and encourages employees to challenge themselves and their colleagues. We never settle for "good enough" but stretch ourselves and our teams towards improvement and progress in all we do.


Learn more about our history, values, strategies and organization by visiting us at


Position Summary


The Quality Engineer is in place to perform indepth trend analysis on operations site quality specific issues and supplier quality performance issues.


The Quality Engineer will be the key driver in completing investigations in response to production issues, supplier defects and consumer complaints. This position will liason with operations to conduct root cause analysis into ongoing issues and implement corrective actions.


The Operations Site Quality Specific Scope includes the responsibility to identify quality improvement opportunities to advance operational efficiency and increase customer satisfaction.


The supplier quality performance scope includes supporting continuous improvement activities with suppliers.


The development of key internal and external customer relationships is an integral function of this position.


Key Responsibilities

Team Player - engage with and support management in the development and maintenance of a quality at source culture within the operations site.

Operations Site Specific Continuous Quality Improvement - gather quality data related to materials and finished goods for trend analysis and quality improvement project generation. Participate in quality improvement project using Lean Manufacturing Techniques such as FMEA principles, Performance Measurement, 5S, Visual Management, TPM, 6 Sigma, Kaizen facilitation, Standard Work, and other relevant tools.

Quality Coach - Act as training organizer, lead trainer and auditor for production on quality procedures to foster a quality at source culture using good manufacturing practices and ISO principals.

Supplier Quality - Support the implementation of continuous improvement and supplier quality assurance activities in concert with operational initiatives to improve operational efficiency and quality. Be a resource for participation in activities to promote continuous quality improvement with suppliers.

Performance Measurement - Track metrics associated with key performance indicators for department and plant quality on a week, monthly and quarterly basis.

Quality Assurance Maintenance and Improvement -- Identify and participate in the implementation of quality improvement opportunities. Drive continuous improvement of product quality and supplier service and delivery to support improvements in operations efficiency. Utilize CAM as needed to input WO's in order to drive repairs aimed towards improving performance.

Internal Customer Partnership, Communication, and Service -- Manage and collaborate proactively with department stakeholders to ensure early involvement in quality related supply and operations issues.

Compliance - Own commissioning runs of new suppliers as well as Package review to obtain operations interaction, risk management and to ensure specifications are met.

Cross-trained on the Quality Technician responsibilities.

Must follow written PPE requirements and abide by all safety guidelines outlined in procedures and work instructions.

Employees are required to report all accidents, incidents, and near-misses immediately. These would include all non-disabling and disabling injuries and occupational illnesses, fatalities, fires, and explosions, property damage, chemical spills, and any incident having the potential for property damage or personal injury.

Achieve the corporate objective on lost time accident.


Required Skills & Abilities

Professional experience in the, food and beverage industry, and/or a bottling manufacturing environment.

Quality experience in a manufacturing environment and knowledge of appropriate process improvement techniques (ie. zero defects, supplier... For full info follow application link.


Pernod Ricard USA is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities

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Job Posting: 3086894

Posted On: Oct 12, 2021

Updated On: Nov 11, 2021