at Faulkner County Sheriff's Office in Conway, Arkansas, United States

Job Description

Job closes 11-8-21.

Minimum 18 yrs. of age or older.  Must pass background check and drug screen. Must have HS diploma or GED.

Minimum Qualifications:

• Must be able to pass a Dispatch aptitude test with a score of at least 80%
• Must be able to type and to multi-task
• Must have good communication skills
• Must be able to work shift work, nights, holidays, and weekends
• Must possess a valid Arkansas driver's license

Preferred Qualifications:

 At least one year of dispatching experience
 Experience using C.A.D. (Computer Aided Dispatch) System
 Experience using 911 phone operation systems

Job Duties:

• Operate a multi-line telephone console system, alerting system, and TDD   system for the deaf and hearing-impaired
• Translate information to the appropriate codes
• Determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes
• Ask vital questions and provide pre-arrival instructions for emergency medical calls
• Monitor and operate a radio console and computer equipment
• Receive a variety of emergency and non-emergency calls and complaints
• Ask questions to interpret, analyze and anticipate the caller’s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies
• Dispatch and coordinate the responses of public safety agencies
• Enter and modify information into local, state and national computer databases


Benefits provided by Faulkner County include health, dental, vision and life insurance.  Retirement through APERS.


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Job Posting: 3082399

Posted On: Oct 08, 2021

Updated On: Nov 10, 2021