at Penske Automotive in Fayetteville, Arkansas, United States

Job Description

Fayetteville Collision Center, a Penske Automotive Group affiliate, is looking for an experienced Estimator to join our team and deliver extraordinary customer experiences.


At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an Estimator, you will assess and appraise vehicle damage, estimate the costs of repairs or replacements, and communicate estimates and options with insurance companies, dealership personnel, and our valued customers.


+ Fortune 500 company, ranked among the “World’s Most Admired Companies” by Fortune Magazine

+ Consistently recognized by Automotive News as among the “Best Dealerships to Work For.”

+ Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.

+ Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

+ Values-driven culture built on integrity, professionalism, excellence and teamwork.


+ Must have at least one shot of the COVID-19 vaccine at commencement of employment, and complete the second shot, if applicable, within the required timeline provided by Moderna or Pfizer as a condition of continuing employment.

+ Genuine interest in providing an exceptional customer experience.

+ Friendliness, enthusiasm, reliability, with a positive “team-player” attitude.

+ Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

+ Excellent attention to detail, with strong mathematical and analytical skills relevant to calculating and reconciling customer estimates, and processing data for management analysis.

+ 1-3 years in the collision business, with manufacturer training and estimating systems experience (CCC, Rome, Reynolds, etc.), and outstanding insurance relations.


+ Commitment: Ensure our customers have a world-class experience at every step along their journey.

+ Excellence: Provide an unparalleled level of technical knowledge and expertise to quickly and accurately assess the value of a vehicle and evaluating the best approach and costs for repairs and replacements.

+ Communication: Clearly and effectively communicate technical information to insurance and dealership personnel as well as a non-technical audience as required.

+ Accountability: Comply with all manufacturer standards of quality for repairs, maintain and distribute accurate program reports as required to management, and understand and comply with all federal, state and local regulations that govern repair of vehicles for insurance companies.


If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry… apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver’s license and have a good driving record.

Req Number: 18028

Type: Full-time

Dealership: AutoPark Collision Center

Location Address: 1400 West Transport Road

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

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Job Posting: JC194149254

Posted On: Oct 07, 2021

Updated On: Nov 21, 2021