Alliance Manager - Cloud

at Lumen in Little Rock, Arkansas, United States

Job Description

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Lumen is searching for a talented Alliance Manager – Cloud to nurture, enhance and support world-class relationships for Lumen’s cloud services and products. This role provides the ability to work with one the Biggest Cloud providers in the world, all while driving results for Lumen. We know that strong product and sales professionals are important to the Lumen success model BUT this role is about developing and executing on a consolidated GTM partner strategy.

This role will ask you to consider the new possibilities of what communication, partnership and motivation can look like. You can be professionally disruptive and help craft the new possibilities for customers across the globe. If learning new technology, relationship enablement and making strategic decisions is what drives your creative career aspirations then this is a role that will spark a new excitement and desire for continued growth daily.

Because we understand that nurturing successful alliances means that our employees must also feel supported and be part of a connected and healthy team environment. The Alliance team has a culture rich in collaboration, development and facilitating change. The team has been instrumental in influencing our customers to build platforms of amazing things.

The Main Responsibilities

• You are the beginning and end point of relationship management with your partners. This is accomplished by researching their needs, offering solutions and ensuring that the alliance remains strong, relevant and beneficial.

• You are responsible for contributing to Lumen’s product-specific strategies through collaboration, providing feedback and offering boots on the ground perspectives.

• Think of yourself as the conduit to amazing!! You serve as moderator, translator and advocate for both Lumen and 3rd party alliance partners.

• You will demonstrate, refine and daily practice strong communication tactics and skills with cross-functional teams and partners.

• Your focus remains on results and outcomes by ensuring all milestones and expectations are met and that any unexpected surprises are met with an amazing solution.

• Documentation is key to a clear path of success. The ability to summarize, conceptualize and operate within the parameters of contracts/agreements is key to success in this role.

• You will lead any GTM and operational enablement initiatives connected to the relationship

What We Look For in a Candidate

+ Education – Bachelor’s degree or equivalent experience

+ 8+ years of professional Corporate experience in Product, Program or Partner management or marketing

+ World class communication skills that include building rapport, strong written communication and active listening. You will also need to be able to effectively communication with technologies, marketeers, attorneys and C-Suite leadership.

+ Microsoft productivity software is used in this role, so come prepared to demonstrate your knowledge and ability to use.

+ Ability to remain organized and consistent in communication and execution while working with multiple partners. All of our partners are important and they need to know that our Alliance Manager is passionate and dedicated to the relationship.

What to Expect Next

Requisition #: 264743

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :


Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :


Salary Max :


This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job’s location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

Copy Link

Job Posting: JC194088763

Posted On: Oct 06, 2021

Updated On: Nov 16, 2021