at Wal-Mart Associates, Inc. in Bentonville, Arkansas, United States
Duties: Participates in small to medium-sized complex team projects by reviewing and understanding project requirements; translating requirements into technical solutions; researching and identifying alternative solutions; determining needed solutions based on return on investment and value add to the business; gathering needed information (for example, design documents, product requirements, wire frames); writing and developing code; communicating status and issues to appropriate team members and stakeholders; collaborating with project team and cross-functional teams; identifying areas of opportunity; interpreting information and identifying a solution; ensuring solution is sustainable across implementation and use; and ensuring on-time delivery and hand-offs. Provides support to the business for new and existing systems by responding to user questions, concerns, and issues (for example, technical feasibility); researching and identifying needed solutions; determining implementation designs; providing guidance regarding implications of new and enhanced systems; and directing users to appropriate contacts for issues outside of own domain. Troubleshoots business and production issues by gathering information (for example, issue, impact, criticality); performing root cause analysis to reduce future issues; engaging support teams when needed; developing solutions; driving the development of an action plan; performing actions as designated in the plan; and completing online documentation.
Minimum education and experience required: Bachelor's degree or the equivalent in Computer Science, Information Technology, Engineering or related field plus 1 year of experience in IT or related field; OR Master’s degree or the equivalent in Computer Science, Information Technology, Engineering, or related field.
Skills required: Must have experience with: configuring, installing and managing operating systems (Unix, Linux and Windows); working with IBM Power Systems; managing virtualization using VMware and Nutanix; monitoring tools to perform Root Cause Analysis (RCA) using tools like Dynatrace, IBM Tivoli, and Nmon; supporting various databases (Oracle and Informix); cloud computing platforms (Azure, GCP, and OneOps); project management (JIRA, ServiceNow and BMC); automating using scripts (Shell and Perl); and documenting new build services (Confluence). Employer will accept any amount of experience with the required skills.
To apply for this position: Send your resume to email@example.com and reference the following Job ID number: R-747509