Quality Assurance Lab Specialist

at View, Inc. in Olive Branch, Mississippi, United States

Job Description

The mission at View is to create Delightful Human Environments.

In the great tradition of challenging the way we think about everyday essentials, the team at View has revitalized something that hasn’t changed for centuries – the simple window – and in doing so, is transforming the largest industry in the world, real estate.

View makes smart windows that automatically adjust in response to the sun to increase access to natural light, eliminates blinds, and minimizes heat and glare. Research has demonstrated that employees working in offices with View see a greater than 50% reduction in headaches, eyestrain and drowsiness, and measurably higher productivity. Every View installation includes a ‘smart building platform’ with a network and communication infrastructure that enables transformational applications such as personalized wellness, collaboration, enhanced building security, and strengthened cellular coverage inside buildings.

We are leveraging artificial intelligence (AI) to develop smart buildings and IoT applications to create a healthier and more productive environment for employees.

If you have ever dreamed of changing the world to make it a better place – join us!


We are committed to our culture. We actively use our culture in how we conduct business.

+ Safety First

+ Customer Obsession

+ Drive for Excellence

+ Always Learn

+ Communicate Directly

+ Succeed as a Team


The Quality Assurance Lab Specialist will perform measurements for process monitoring. Through failure analysis, the objective is to collect and organize data from analyzed materials, EC lites or IGUs to be used for the implementation of corrective and preventative actions on the manufacturing processes. Awareness of material interactions, extreme attention to detail, excellent oral/written communication and the ability to work independently as a self-motivated and results driven individual are key attributes of the successful candidate.


+ Follow safety first values and apply safety criteria in all areas of the factory.

+ Perform all measurements and analysis needed per defined procedures.

+ Proficient at utilizing Lab metrologies and techniques for failure analysis such as: SEM, Confocal, WetChem, LIT, Haze Meter, ACT.

+ Perform detailed characterization: dimension, resistance, adhesion, placement.

+ Able to generate and distribute detailed reports and effectively communicate them across departments.

+ Work closely with Plant Engineering, Corporate Engineering and Field Service Engineering teams.

+ Participate in corrective action and distribution to factory once lab analysis is complete.

+ Must be able to safely lift and maneuver glass of assorted sizes and weights above 50 lbs.

+ Maintain 5S cleanliness inside the quality lab and factory.

+ Recommend process modification for improved stability and control.

+ Provide direct support to Engineering and Lab Staff including up to an Executive level.

+ Maintain and improve lab tools and equipment, schedule and drive maintenance needs.

+ Manage time and schedule work output during factory downtime.

+ Assist in the managing and routing of Quality Lab work orders.

+ Training of quality colleagues on quality lab equipment.

+ Flexibility to perform process audits and other quality processes and monitoring in the factory as needed.


+ Clear understanding of View IGU product specifications.

+ Proficient in Microsoft Office; Word, Excel, PowerPoint, familiar with Trend/Historian/VNC.

+ Excellent attention to detail-specifically as it pertains to reporting, troubleshooting and analytics.

+ Ability to coordinate multiple projects simultaneously and effectively prioritize in order to meet deadlines.

+ Strong familiarity with computer techniques, data collection methods, creating data tables, sorting data and communicating results through email and direct communication.

+ Strong hands-on attitude and ability to spend a significant time on the factory floor standing, bending, reaching.

+ Ability to work under pressure and tight deadline.

+ Strong problem-solving skills.

+ Exceptional written, oral and presentation communication skills.

+ Excellent people skills, an upbeat and enthusiastic attitude.

+ Self-motivated team player.

+ Ability to influence others and work within Cross-Functional Teams to make responsible decisions.

+ Possess a high tolerance of ambiguity and flexibility with respect to job roles and working hours.

+ Must have good attendance.


+ High school diploma or equivalent (GED) required.

+ Preference will be given to individuals with 1-year experience at View.

+ Preference will be given to candidates with a Bachelors’ degree or higher in science or engineering related

+ fields of study.

View, Inc. is an equal opportunity employer with a belief in diversity. We welcome people of different backgrounds, experiences, abilities and perspectives.

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Job Posting: JC193247665

Posted On: Sep 25, 2021

Updated On: Oct 24, 2021