at MHM Support Services dba Mercy Healthcare System in Fort Smith, Arkansas, United States
Responsible for scheduling patient appointments and taking patient messages. Giving general information regarding their visit instructions and expectations. Maintain calm, pleasant professional, attitude. Delivers excellent customer service using exceptional telephone etiquette.
Minimum Required Qualifications
Education:High School Diploma or Equivalent
Experience:Customer Service experience
Other Skills and Knowledge:Basic computer skills, Data Entry
Other Skills and Knowledge:Professional, courteous, and compassionate attitude, ability to multi-task, type 60 wpm
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!
We're bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
Front Desk, Front Office, Clerical, Patient Service, Patient Representative, Administrative, Receptionist, Clinic Receptionist, Customer Service, Admitting, Patient Service Representative, Patient Access Representative, Teller, No experience, medical office, health care, healthcare, administrative assistant
Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.