Portfolio Manager

at American Express in Little Rock, Arkansas, United States

Job Description


You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible – and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

American Express Technology is embarking on an exciting transformation to modernize the way we operate. The transformation is driven by an energetic new team of high performers, rethinking how the Technology should operate in an increasingly virtual world. If you have the talent and desire to shape the design and performance of an entire organization, join our team!

This is a highly visible role, where you will be influencing change across a global organization, standing up a best-in-class operating model, and working with partners across all levels of Technology and Product.

Our ideal candidate is highly organized with effective communication/storytelling skills and a bias towards action. You show up with passion, are not afraid to challenge the status quo or thrive in a fast-paced environment.

In this role you will:

+ Partner with the Portfolio Director to help define, plan, and build the technology investment portfolio for Credit & Fraud Risk’

+ Manage day-to-day Portfolio activities such as resourcing, financial modelling and data trending, risk identification.

+ Take ownership in managing and ensuring successful financial, delivery and operational outcomes across the portfolio – gathering status updates and escalating delivery risks when needed.

+ Drive delivery by creating and maintaining a comprehensive view of the organization’s tech investments.

+ Build strong partnerships with technology, product, finance, and business stakeholders to maintain and deliver against technology roadmaps.

+ Develop recommendations by connecting the dots between seemingly disparate conversations, workstreams, and data, and synthesizing feedback.

+ Collaborate effectively and build key relationships with stakeholder teams to identify and manage milestones and overall plan.

+ Promote awareness and transparency by keeping stakeholders informed of key decisions and relevant timelines.

+ Support development of change management initiatives, implementation strategy, and enabling tools/processes.


+ Bachelor’s Degree in Computer Science, Information Systems, Business Administration, Finance, or another related field, MBA preferred.

+ 5 years Portfolio or Program Management experience and leading complex strategic or transformation initiatives in a large technology organization.

+ Ability to execute and maintain high performance under tight timelines.

+ Superb written and verbal communication; advanced or expert PowerPoint and visual presentation skills.

+ Working knowledge of software development processes and Agile methodologies; experience with modern approaches preferred.

+ Literacy in financial modeling/analysis; should be able to connect strategy to financial results.

+ Excellent at building relationships and inspiring others.

+ Ability to influence others and move toward a common vision or goal.

+ Flexible and adaptable; able to work in ambiguous situations.

+ Organized with a natural inclination for planning strategy and tactics.

+ Problem solving and root cause identification skills.

+ Must be a team player and able to work collaboratively with and through others.

+ Familiarity with project management approaches, tools, and phases of the project lifecycle.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Job: Technology

Primary Location: United States

Other Locations: US-Arizona-Phoenix

Schedule Full-time

Req ID: 21022016

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Job Posting: JC192604725

Posted On: Sep 17, 2021

Updated On: Oct 03, 2021