Quality Assurance Associate I

at Golden Hippo in Memphis, Tennessee, United States

Job Description

Who We Are:Golden Hippo is an employee-owned, vertically-integrated, highly profitable direct-to-consumer marketer of health, beauty, and pet care brands that collectively generate $1 billion of revenue annually. Our employees are passionate about our mission to create best-in-class products across broadly appealing categories – to help people live their healthiest, happiest lives.

Our A-players are results-driven creative thinkers who like to move fast, get the job done, and have fun doing it. If you love to roll up your sleeves, take on exciting new challenges every day, and drive massive growth, we want to hear from you!

Why Golden Hippo:Here at Golden Hippo, we work to develop best-in-class products, revolutionary marketing campaigns, and glowing customer experiences. We pride ourselves on our award-winning culture and incredibly diverse workforce. We intentionally strive to cultivate, create, and celebrate a rich, vibrant and inclusive culture of belonging where our employees feel respected and empowered. We also offer:

+ Award-winning culture… Winner of Comparably’s Award for Best Company in Los Angeles 2021, Best Teams – Marketing 2021, Best Company – Leadership 2020, and more! Click here to view more. (

+ Competitive salary & bonus opportunities

+ Flexible, remote work arrangements available for most positions

+ Highly valuable employee stock ownership plan (ESOP)

+ Employer-paid benefits (medical, dental, vision, life, parental leave, and more)

+ Generous matching 401K plan

+ UNLIMITED room for growth and results-based pay increases

+ Highly interactive, challenging work with a talented, diverse, passionate team

+ Ongoing learning and development opportunities such as manager and employee development classes, Tuition Assistance Program, book club, film club, webinars, mentorship program, Hippo Talks, and much more

+ Casual, “no dress code” atmosphere

+ In-office gym & fitness classes, fully-stocked kitchen, plus regular yoga, meditation breaks, happy hours, and events

The role:

Golden Hippo is currently looking for a Quality Assurance Associate I for our Memphis Distribution Center. This position is responsible for ensuring incoming products meet established standards of quality and finished good specifications through the physical inspection of incoming units and their respective testing results.

What Your Day-to-Day Will Look Like:

+ Visually inspects incoming product, labels, and packaging to ensure all meet specifications per Standard Operating Procedure (SOP) requirements

+ Reviews product Certificate of Analysis (COA) against internal specifications to ensure full product compliance

+ Verifies all packing lists, Bill of Lading (BOL) and other documentation relating to incoming product is correct and acceptable

+ Conducts material review disposition via inspection checklists and within online inventory management system

+ Maintains COAs and inspection checklists within database so it may be accessed and reviewed by team

+ Prepares information for use in metric reports to communicate outcomes of Quality activities

+ Reviews labeling operations batch records and conducts AQL sampling during labeling operations

+ Sends out samples to third party labs and assesses results against internal product specifications

+ Manages retention of retain samples physically and systematically

+ Identifies deviations from standard operating procedures or areas for improvement

+ Trains new hires for Quality Assurance Inspector and/or Sr. Quality Assurance Inspector role

+ Assures ongoing compliance with quality and industry regulatory requirements

+ Performs other duties as assigned

The Best Candidates Will Have:

+ Bachelor’s Degree in Chemistry, Biology, Biochemistry, Food Science, related field, or 2-3 years of related experience

+ Must be able to work in a fast-paced environment and consistently deliver results on time

+ Must be able to adhere to Standard Operating Procedures

+ Excellent attention to detail and high organizational prowess

+ Must be able to lift 25+ pounds and move periodically throughout the day

+ Excel, Word, Power Point experience required

+ High Jump (ERP System) experience preferred

+ NetSuite experience preferred

Equal Employment OpportunityGolden Hippo strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas. Hiring PracticesThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Golden Hippo recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Golden Hippo may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. AL AK AZ AR CA CO CT FL HI ID IL IN KS MA MI MT NV NM NY NC OH OR TN VA TX UT WA Remote #LI-REMOTE

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Job Posting: JC192490129

Posted On: Sep 16, 2021

Updated On: Oct 07, 2021