Process Expert II

at Anthem, Inc in Little Rock, Arkansas, United States

Job Description


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America’s leading health care companies and a Fortune Top 50 Company. Suppor ts a single o perations department by participating in project and process work. Primary duties may include, but are not limited to:

+ Researches operations workflow problems and system irregularities;

+ Develops test

+ Presents process improvement solutions for new systems, new accounts and other operational improvements

+ Develops and leads project plans and communicates project status.

+ Ability to analyze workflows, processes, supporting systems and procedures and identifying improvements strongly preferred.

+ Research, analyze, forecast, manage and assign inventory

+ Monitor, validate and report on resources completing assignments as directed

+ Schedule, lead and present data to management in meetings

+ Effectively manage resources and inventory to set goals and expectations

+ Ability to foster strong partnering relationships at all levels


+ Requires a BA/BS and minimum of 5 years experience in business analysis, process improvement, project coordination in a high-volume managed care operation (claims, customer service, enrollment and billing); or any combination of education and experience, which would provide an equivalent background.

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For® , is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions. REQNUMBER: PS59007-US
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Job Posting: JC192469306

Posted On: Sep 16, 2021

Updated On: Oct 11, 2021