Quality Assurance Technician

at Pernod Ricard USA in Fort Smith, Arkansas, United States

Job Description

Company Name: Pernod Ricard USA

Location: Fort Smith, AR


Working for Pernod Ricard USA means creating great company every day. It means working for the co-leader in the global wines and spirits industry - and collaborating with passionate people on successful premium brands in an entrepreneurial way.

Our people are at the core of our success. Everyone adds a vital ingredient to our mix, bringing a personal touch and individual qualities that make Pernod Ricard even better. We work together with a shared commitment to our values:

Entrepreneurial Spirit;

Mutual trust;

A strong sense of ethics; and

A relentless commitment to growth.


Pernod Ricard USA rewards both individual initiative and a spirit of collaboration and encourages ongoing professional development and growth. We believe in championing an inclusive culture that embraces differences and encourages employees to challenge themselves and their colleagues. We never settle for good enough but stretch ourselves and our teams towards improvement and progress in all we do.


Learn more about our history, values, strategies and organization by visiting us at


Position Summary


The Package Quality Technician is in place to perform standard quality analysis, monitor supplier quality, and investigate quality problems. The technician is tasked with performing, monitoring and data entry for quality testing and procedures, relating to package and product, full goods as well as supplies. This individual will be the quality assessor, acting as a direct support to the Bottling and Material Handling Departments. The Package Quality Lead Technician will perform investigations in response to consumer complaints as well as leading supply testing and projects. Documentation and maintenance of specifications are a key responsibility.




Conformance to Packaging Specifications:

Analyze and report package samples for specification verification

Reduced System Non-conformances

Rework and Product Losses

Report SPC data for bottling lab and packaging characteristics

New package testing


Conformance of Dry Supplies to Specifications:

Ability to analyze supply samples for conformance to specifications

Knowledge of specifications and historical files

Responsible for record maintenance for dry supply conformance


Investigation and Resolution of Non-Standard Supplies:

Ability to effectively troubleshoot production issues resulting in unacceptable quality

Responsible for direct communication to suppliers for resolution and quality assurance

Ability to relate specifications to current samples for conformance


Compliance to Plant GMP & Hygiene Standards:

Ensure adherence to GMP standards plant wide during production


Special Projects , Continuous Improvement:

Design and develop experiments targeting quality assurance, PRPS

Develop recommendations for system improvements

Provide analysis for utilization of current equipment

Provide research for utilization of new technology

Utilize Maintenance Connection as needed to input WO's in order to drive repairs aimed towards improving performance



Support the Pernod Ricard Safety Culture initiative and report any safety risk or concerns to department management

Must follow written PPE requirements and abide by all safety guidelines outlined in procedures and work instructions

Employees are required to report all accidents, incidents, and near-misses immediately. These would include all non-disabling and disabling injuries and occupational illnesses, fatalities, fires, and explosions, property damage, chemical spills, and any incident having the potential for property damage or personal injury.

Achieve the corporate objective on lost time accident






Bachelors degree in Food Chemistry or Packaging or two years of equivalent work experience preferred




The physical sciences (biology, chemistry, etc.) or applied mathematics. Experience in a fast-paced manufacturing environment


Technical Functional Skills:


The physical sciences (biology, chemistry, etc.) or applied mathematics. Experience in a fast-paced manufacturing environment




Demonstrate commitment to the PR USA, Fort Smith QSE Management System policy, procedures, and dedication to the achievement of Operational Excellence, business performance, and sustainability through:

Producing quality products with a focus on customer satisfaction and cost effective operations

Identifying and reducing product safety risks and practicing good manufacturing practices

Practicing safety awareness and safe work practices to ensure the health, safety and welfare of employees, contractors and visitors: by identifying and reducing safety risks, maintaining a clean work environment,... For full info follow application link.


Pernod Ricard USA is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities

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Job Posting: 3053655

Posted On: Sep 15, 2021

Updated On: Oct 26, 2021