Clinical Support Assistant; PRN; 7p-7a

at Arkansas Childrens in Springdale, Arkansas, United States

Job Description

Work Shift:

Please see job description for details.

Time Type:

Part time


CC093060 Medical Surgical – Inpatient


The Clinical Support Assistant (CSA) is accountable for basic patient care and clerical support to assigned area(s) as delegated by licensed nursing staff. The primary patient care role responsibilities of the CSA include assisting or performing activities of daily living, obtaining vital signs, maintaining a safe and patient and family-centered care environment, providing excellent customer service to patients, families, and team members. The CSA performs all job responsibilities using good judgment and problem-solving skills.

Required Education:

Recommended Education:

Required Work Experience:

Recommended Work Experience:

Required Certifications:

Recommended Certifications:



1. Care of the Patient

Completes patient care (may include V/S, I&O’s, heights, weights, head circumference, ADL’s and other patient care related assignments) in a safe, efficient and timely manner as delegated by licensed nursing staff.

Documents patient care and other assignments according to department guidelines.

Recognizes and reports changes in patient condition to licensed staff.

Assists with admission, transfer and discharge as directed by licensed staff.

Communicates patient/family information to health care team members to assist with individualizing the patient plan of care.

Practices universal precautions/isolation techniques according to hospital policy.

2. Safety

Recognizes unsafe and emergency situations and reacts appropriately.

Assists with maintaining a clean, safe, and orderly patient/department environment.

Transports patients as per ACNW policy maintaining safe supervision at all times.

3. Support Services

Ensures an appropriate level of forms, supplies, and equipment as indicated by availability to staff.

Maintains patient chart and prepares for medical records Dept. according to established guidelines.

Acts as a courier between ancillary departments as needed to meet daily unit/department requirements.

Demonstrates competency in using the computer system.

Answers telephone/call lights promptly using appropriate communication skills to screen, record, and route calls/messages to appropriate personnel/department.

Responds appropriately to patient/family requests.

4. Professional Performance

Learns and practices cost effective use of supplies.

Utilizes available communication tools to remain informed.

Completes appropriate continuing education related to current practice area and role responsibilities.


Required – High school diploma or general education degree (GED) (If pursuing an RN degree, the candidate must be enrolled in a BSN program.)


Required – 1 years total experience required, which includes 1 year of PCT, CNA, or Medical Assistant in a healthcare setting, OR current Arkansas Children’s employee with clinical experience, OR successful completion of 1 semester of healthcare curriculum experience


Preferred – Certified Nursing Assistant (CNA)


Required – Mental/Reasoning Requirements:- reading – simple- writing – simple- basic math skills.

Required – Basic computer skills.


Lifting/Pushing/Pulling Weight-More than 100 pounds(Manage safely with assistance of equipment or another person)* This position may require a fitness for duty evaluation-Frequently

Lifting/Pushing/Pulling Weight-Up to 10 pounds-Regularly

Lifting/Pushing/Pulling Weight-Up to 100 pounds(Manage safely with assistance of equipment or another person)* This position may require a fitness for duty evaluation-Frequently

Lifting/Pushing/Pulling Weight-Up to 25 pounds-Frequently

Lifting/Pushing/Pulling Weight-Up to 35 pounds-Frequently

Lifting/Pushing/Pulling Weight-Up to 50 pounds(Manage safely with assistance of equipment or another person)-Frequently

Noise Level-Noise Level-Moderate

Physical Activity-Reach with hands and arms-Regularly

Physical Activity-Sit-Frequently

Physical Activity-Stand-Regularly

Physical Activity-Stoop, kneel, crouch, crawl, twist, or bend-Regularly

Physical Activity-Talk or hear-Regularly

Physical Activity-Taste or smell-Frequently

Physical Activity-Use hands to touch, handle, or feel-Regularly

Physical Activity-Walk-Regularly

Physical Environment-Blood or bodily fluid-Regularly

Physical Environment-Infectious disease-Regularly

Physical Environment-Inside Office Environment / conditions-Regularly

Safety Sensitivity-This position has been designated as safety sensitive.-Required

Children are at the center of everything we do. Arkansas Children’s ( is the only hospital system in the state solely dedicated to caring for children, which allows our organization to uniquely shape the landscape of pediatric care in Arkansas.

As Champions for Children, Arkansas Children’s Hospital has joined the elite 6 percent of hospitals in the world that have Magnet Status ( . Magnet recognition from the American Nurses Credentialing Center (ANCC) is the most prestigious distinction a healthcare organization can receive for nursing excellence and quality patient outcomes.

Arkansas Children’s is driven by four core values: safety, teamwork, compassion and excellence. These values inform every decision and every action, from the aggressive pursuit of zero hospital infections to treating each family with dignity, kindness and concern. These core values fundamentally guide our work at Arkansas Children’s.

For more than a century, Arkansas Children’s has continuously evolved to meet the unique needs of the children of Arkansas and beyond. Today, Arkansas Children’s is more than just a hospital treating sick kids – our services include two hospitals, a pediatric research institute, a foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.

Arkansas Children’s reaches more children in more ways where they live, learn and play. Our system includes a 336-bed hospital in Little Rock with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, and research institute as well as a nationally-recognized transport service. We are nationally ranked by U.S. News World Report ( in four specialties (2017-18): Pediatric Cardiology & Heart Surgery, ranked No. 37; Neonatology, No. 38; Pediatric Pulmonology, ranked No. 47; and Pediatric Urology, ranked No. 48. A sister campus, Arkansas Children’s Northwest ( , opened in February 2018, bringing 233,613 square feet of inpatient beds, emergency care, clinic rooms and diagnostic services to children in that corner of the state.

Arkansas Children’s provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children’s will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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Job Posting: JC192151418

Posted On: Sep 11, 2021

Updated On: Oct 26, 2021