Field Service Technician (Mechanic)

at Hugg and Hall Equipment in Fort Smith, Arkansas, United States

Job Description

Hugg & Hall Equipment Company is a leading supplier of Material Handling and Construction Equipment. Representing multiple lines, we are a turnkey operation offering new, used, parts, service and rental for industrial and construction equipment needs. Hugg and Hall knows that an environment where the employee is valued, well-trained, and confident will bring satisfaction to the customer or client. If you are seeking a career with a company that can offer opportunity and respect as a team member then you should consider employment with Hugg & Hall Equipment Company. Our team includes sales representative, service technicians, and a variety of other positions that will work together to make our customers’ needs our own. 
Hugg & Hall offers competitive compensation, quarterly incentive and benefits including medical, dental, vision, 401K and paid vacation. 

The Field Service Tech position is responsible for diagnosing and repairs on various types of material handling and/or construction equipment. This position will be working in the Harrison, AR area.




  • Assessing environment and scope of work at various customers’ locations to determine safest way to proceed
  • Evaluating equipment to determine needed repairs
  • Discussing evaluation with customer and providing quote information and estimated time for repair
  • Communicating with Parts department to order and obtain quote information
  • Following customer direction on what is to be done and what is not to be done



  • Keeping Field Service Coordinator and Field Service Manager involved and updated on progress



  • Planning and organizing days workload based on service calls/parts availability
  • Completing time records detailing job, scope of work, and accurate hours
  • Minimizing lost time


QUALIFICATIONS:  Must be able to fulfill essential job functions in a consistent state of alertness and safe manner

Required Skills/Experience

minimum 1 year mechanical training/education, and/or experience in related field

possessing complete line of tools including specialized tools needed to complete job at customer site

minimum 21 years of age

clean driving record

above average communication skills

ability to read or be trained in reading schematics

ability to work independently with minimal supervision

having general knowledge of operating various equipment

ability to accomplish duties with accuracy and timeliness



High School Diploma or equivalent


Physical Demands/Environmental Conditions:

This position will be working in operating facilities and outdoors traveling to numerous customer locations. The employee will encounter varying weather conditions and temperatures.  The normal auto hazards will apply.

This position will be frequently working on equipment with potential hazard.  Appropriate safety equipment and practices are required.

Must be able to lift 50 pounds.  Occasionally may be required to lift items weighing up to 100 pounds.  Must be able to push/pull up to 100 pounds.

Position requires sitting, standing, walking, twisting, climbing and crawling.

Position requires bending, stooping, kneeling or squatting handling/fingering and outward reaching on a daily basis.

Position requires driving van/truck to and from customer locations.

Must be medically capable of performing all aspects of the job with the maximum amount of safety. (Initial hire requires passing of pre-employment background check, physical abilities test, drug test and driving record)

This position is deemed a Safety Sensitive job for purposes of the Arkansas Medical Marijuana Amendment, the Oklahoma Medical Marijuana and Patient Protection Act and the Louisiana Therapeutic Marijuana Act.

Hugg & Hall Equipment Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including sexual orientation and gender identity), age, protected veteran or disabled status, or genetic information. We are a Drug Free Workplace and place Safety First.

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Job Posting: 3048627

Posted On: Sep 10, 2021

Updated On: Oct 12, 2021