ServiceNow Busness Analyst

at CTG in Fayetteville, Arkansas, United States

Job Description

ServiceNow Busness Analyst

United States

Information Technology

Sep 02, 2021Post Date

21203791Requisition #

Apply for JobShare this JobSign Up for Job Alerts

CTG is seeking experienced ServiceNow Business Analysts to support our client’s ServiceNow environment. Previous experience defining and documenting process requirements to fully leverage ServiceNow functionality is required. Having worked on multiple ServiceNow projects is required. CSA experience is a plus! Process mapping, data flow, and ability to create the documentation to support the workflow!


At least 5 years of experience in the technology industry, operating in a business analyst role, ideally within a service delivery / consultancy environment

Extensive experience utilizing ServiceNow and defining asset management process flows and business requirements

Extensive knowledge of business analysis disciplines, methodologies, best practices, and tools

Strong communication skills; experience presenting to executives

Exceptional documentation skills

Results oriented self-starter with the ability to work independently to deliver results

Interested? please reply online or email resumes directly to: Please reference 21203791 in the subject line.

CTG is a leading provider of digital transformation solutions and services that accelerate clients’ project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It’s a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Business Analysis
  • Education Level: Non-Degree Program (±14 years)
  • Work Remote: Yes
  • Travel: No
Copy Link

Job Posting: JC191656296

Posted On: Sep 04, 2021

Updated On: Oct 05, 2021