Sr. Director, Revenue Cycle Support

at McKesson Corporation in Little Rock, Arkansas, United States

Job Description

Current Need:

We are seeking a Sr. Director, Revenue Cycle Support to join our team in a remote capacity. This position can sit in any state except for Colorado, Alaska or Hawaii.


Position Description

Manage strategic and operational initiatives, programs and projects involving department, cross-functional teams and practice operations focused on the delivery of a product or program through concept development, design process and into the finished state. These programs or projects can be internal or for external customers.


Develop and execute team's business strategy, including the support and execution of technology road map (practice management systems, related revenue cycle technology implementations, business office consolidation) and other related strategic initiatives, in partnership with Network Support Services product management team.


Oversee product implementations, system support and maintenance for Centricity Business and Centricity Practice systems.


Manage training related to revenue cycle systems and process, including training curriculum and delivery for new implementations. Collaborate with technology program management office for project management resources and coordination.


Provide oversight and support for any other business function and/or operations management as needed by the leadership.


May oversee customer business requirements, providing non-technical and some technical support and direction for relevant revenue cycle technology pilot, development and implementation projects. This role may serve in a product or program leadership role in a matrix type of organization, where the position may not have direct responsibility over systems development.


May have P &L responsibilities for product lines, operating region or a business function as needed. May directly manage a team of Managers or Directors responsible for different operational or functional areas.


Key Responsibilities:


Manages and develops the team talent required to achieve the goals


Develops and executes business initiatives and roadmaps with practice leadership, support and product management teams, including practice management system implementations, business office consolidations and supporting technology implementations. Scope includes transitioning 24 practices to a new technology instance, new system support structure, and support to transition oversight of ~10-15 central business offices or consolidation into a regional business office for operations team over the next three years.


Directly manages a team of 4 to 8 managers and/or directors who manage specific business functions, initiatives or roadmaps. Provides guidance to the team to achieve goals in accordance with established policies.


Establishes and recommends changes to policies or operating models which affect the revenue cycle or supporting organization(s). Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules.


Manages, through direct line managers, the coordination of activities of a section or department with responsibility for results in terms of costs, methods, and employees. Frequently interacts with team leaders, customers and/or functional peer group leaders. Will interact with senior management. Interactions normally involve matters between functional areas, other company divisions or units, or customers and the company


Other duties as assigned. Receives any other assignments as needed in the form of objectives and establishes goals to meet objectives. Work is reviewed and measured based on meeting objectives and schedules.


Minimum Requirements

13+ years of professional experience and 6+ years of diversified leadership, planning, communication, organization, and people motivation skills (or equivalent experience).


Critical Skills


10+ years' experience in technology implementation, product or program management, including 5+ years managerial experience


5+ years of revenue cycle management experience


5+ years of leading teams, specifically coaching and developing teams


5+ years of board or senior leadership level meeting experience


Additional skills:


Accomplished leader with outstanding teamwork and general management skills


Evidence of creativity, intensity, high integrity, reasoned and thoughtful judgment, balance between analytical and intuitive skills and a willingness to "roll up one's sleeves" to apply these attributes


Thorough knowledge of project management


Strong sense of urgency and drive to produce results


Understands the "big picture" and is able to juggle many priorities


Understands and is able to navigate dynamics and politics within practices, Network support and McKesson corporate teams


Strong written and... For full info follow application link.


McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.

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Job Posting: 3036333

Posted On: Aug 30, 2021

Updated On: Oct 12, 2021