Experience Designer

at AutoZone, Inc. in Memphis, Tennessee, United States

Job Description


AutoZone’s Experience Designer produces a best-in-class, user-centered design by supporting key product team partners via competitive analysis and design research, product architecture and conceptual mockups, and delivering high-fidelity, production-ready comps. The Experience Designer will:

+ Aim to pursue knowledge of best practices in the changing landscape of the digital retail space

+ Seek evidence in problem statements and engineer solutions for functional, usable, and accessible products that bring purpose and value to the business and our customers

The Experience Designer will strive to be ever curious about our customer’s interaction with our product, to be lean and nimble focused on outcomes and optimal output, always have a team attitude, and be respectful as we fight for our users. Responsibilities:

+ Work collaboratively with product managers/owners, designers, and developers to prioritize the product team’s design needs in a fast-paced Agile environment

+ Leverage user research, both qualitative and quantitative, from the research and analytics teams

+ Assemble competitive analysis and best practices to provide insight regarding the consumer market, trends, and our customer needs as it applies to specific projects

+ Deliver user-centric Visual and Interaction Design

+ Take ownership of projects, design work, and maintain availability to help ensure proper understanding of the design before, during, and after handoff

+ Help to define essential user journeys/experiences and functional requirements with a product team from a design perspective

+ Present design work back to business stakeholders and advise on experience design best practices

+ When appropriate, mentor and/or manage other designers. Provide guidance, support as needed. Assess personal performance regularly and develop actions plans that support professional development and career progression as per AutoZone’s career development framework


+ Established knowledge in User Experience and Interaction Design methodologies with a solid understanding of reusable patterns and Design Systems

+ The ability to evaluate and distill qualitative/quantitative research and analytic data and then present the results in an understandable, concise and clear manner

+ A creative thinker who can also think practically and provide solutions to a variety of business problems

+ Strong ability to self-direct, organize, and manage multiple complex projects within the constraints of business and customer needs

+ Strong ability to clearly and concisely present ideas and UI/UX concepts to a cross-functional audience

+ Ability to work within a fast-paced, agile environment while not compromising on the high quality of thinking, approach, and deliverables

+ Ability to manage and resolve project-based and leadership-based challenges in a fair, professional, and effective manner

+ Strong verbal and written communication and presentation skills

+ A team player who can handle constructive criticism and work collaboratively with others to work towards a common goal

+ A confident storyteller while delivering the optimal user solution

+ A driven, energetic, and passionate individual who is customer-centric and has everything at the heart of the customer


+ Bachelor’s Degree in Design, Marketing or four years equivalent UX experience

+ 2+ years’ experience in the User Experience, User Interface, or Interaction Design profession

+ Experience with eCommerce

+ Experience with UI/UX Design with a solid understanding of reusable patterns and Design Systems

+ Portfolio including relevant examples of UI and UX successes

+ Understanding and experience with building designs for responsive and mobile environments

+ Experience with Sketch, Figma, Zeplin, and Adobe CC. Optional experience with Validately, UserZoom, and Adobe Analytics

+ Experience communicating with product owners, business stakeholders, SEO, Analytics, and Front-End development

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Job Posting: JC191246742

Posted On: Aug 30, 2021

Updated On: Oct 19, 2021