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Representative-Physician Referral

at Baptist Memorial Health Care in Collierville, Tennessee, United States

Job Description

Job Responsibilities

Review all incoming referrals and schedule appointments for various practices and specialities

Communicates referral information and confirmation with patients and referring physican/office staff.

Maintains strong working relationships with internal and external customers by providing service assistance and open communication.

Review and submit all medical records related to referral appointments as requested by physicans.

Completes assigned goals.

Job Summary

Coordinates and facilitates business functions in support of physician services and referral development department to include: processing patient referrals accurately and efficiently through data entry and with established productivitiy guidelines and tools; gerneration of reports, communication and follow up with physican office staff and patients, problem resolution and service recovery.

Education

Description Minimum Required Preferred/Desired Knowledge of medical terminology Medical Assistant experience/training 1-year college Referral Processing Medical Billing experience Associates Degree

Experience

Description Minimum Required Preferred/Desired Two years of office experience. Preferably within the healthcare industry.

Licensure

Description Minimum Required Preferred/Desired

BOT Position Code #: 5609

Department Name: MG Referral

External Company Name: Baptist Memorial Health Care Corporation

External Company URL: http://www.baptistonline.org

Street: 400 Market St

Overview and Responsibilities:

Job Responsibilities

Review all incoming referrals and schedule appointments for various practices and specialities

Communicates referral information and confirmation with patients and referring physican/office staff.
Maintains strong working relationships with internal and external customers by providing service assistance and open communication.
Review and submit all medical records related to referral appointments as requested by physicans.
Completes assigned goals.

Job Summary

Coordinates and facilitates business functions in support of physician services and referral development department to include: processing patient referrals accurately and efficiently through data entry and with established productivitiy guidelines and tools; gerneration of reports, communication and follow up with physican office staff and patients, problem resolution and service recovery.

Qualifications:

Education

Description Minimum Required Preferred/Desired Knowledge of medical terminology Medical Assistant experience/training 1-year college Referral Processing Medical Billing experience Associates Degree

Experience

Description Minimum Required Preferred/Desired Two years of office experience. Preferably within the healthcare industry.

Licensure

Description Minimum Required Preferred/Desired
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Job Posting: JC191157390

Posted On: Aug 29, 2021

Updated On: Oct 26, 2021