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SUPPORT SERVICE SPECIALIST

at BrightSpring Health Services in MEMPHIS, Tennessee, United States

Job Description

Our Company

Equus Workforce Solutions

Overview

The Support Services Specialist is responsible for ensuring efficient support services flow to include distribution, verification and compliance.

Responsibilities

• Interprets contract and application language for the verification of support services• Provides assistance to providers and internal staff to comply with policies, regulations, and financial requirements• Reviews support documentation to ensure its completeness and accuracy prior to payment• Maintains tracking system to monitor supportive services distributed• Maintains current on policy changes and modifications affecting support services• Creates and submits monthly reporting• Works closely with leadership team to ensure on track spending down supportive service funds.• Demonstrates sound judgment in ensuring compliance and administering policies and procedures• Serves on work groups and manages special projects and assignments• Other duties as assigned

Qualifications

• Bachelors Degree from an accredited university or college, or equivalent work experience• One to three years in workforce development• Strong customer service skills required• Excellent internal and external customer service skills, including a positive attitude and good listening skills• Ability to work with people from various backgrounds and with various needs• Ability to work independently• Excellent organizational and time-management skills with have strong attention to detail• Knowledge of Microsoft Office software and ability to work in many different programs/platforms.• Be reliable and a team-player

About our Line of Business

Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation’s leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visithttps://equusworks.com.

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BrightSpring Health Services, and our family of brands, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the BrightSpring Disabilities Support Team at 1-833-773-7240 orcontact us (https://www.brightspringhealth.com/application-assistance/) for assistance.

Equal Opportunity Employment Posters (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

Clickhere (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

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Job LocationsUS-TN-MEMPHIS

ID 2021-40894

Position Type Full-Time

Line of Business Equus Workforce Solutions

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Job Posting: JC191124562

Posted On: Aug 28, 2021

Updated On: Oct 23, 2021