Patient Support Supervisor-Ridge View Group Home

at Acadia Healthcare in Fayetteville, Arkansas, United States

Job Description


+ Participates in the interviewing, hiring, orientation, and continued training of BHA’s (Behavioral Health Associates).

+ Serves as a role model for residents, peers and subordinates.

+ Provides education to Behavioral Health Associates

+ Provides a safe, therapeutic environment that protects resident’s rights.

+ Develops a therapeutic relationship with residents.

+ Sets limits on resident’s behavior.

+ Encourages independent behavior.

+ Ensures that residents and families are oriented to the Center and the unit.

+ Observes resident behavior for changes in order to intervene appropriately, guide nonprofessional nursing staff, communicate changes to appropriate staff, and record changes.

+ Intervenes in crisis situations as per CPI guidelines.

+ Collaborates with members of other disciplines in a professional manner.

+ Participates in staff development.

+ Participates in performance appraisal by conducting 90-day and annual evaluations in a timely manner and consistent with policy.

+ Seeks input from Human Resource Manager/Supervisor in addressing employee performance or conduct problems; complies with company’s’ policies in enforcing standards of conduct and performance.

+ Adheres to applicable Human Resource Policies and Procedures, as well as applicable laws, standards, and regulations related to staff supervision and management.

+ Participates in investigation and disciplinary action with regard to alleged violations of policy and procedure by staff.

+ Facilitates unit staff meetings, ensures inter-shift communication.

+ Applies behavioral interviewing methodology when conducting job interviews.

+ Coordinates and communicates with outside agencies regarding incidents.

+ Supports the organization’s mission, goals, and objectives. Brings further development opportunities to attention of supervision.

+ Performs other duties as may be assigned.




+ Oral Communication: Intermediate

+ Problem Solving: Intermediate

+ Safety Minded: Some Knowledge

+ Planning & Organizing: Intermediate

+ Leadership: Intermediate

+ Attention to Detail: Intermediate


+ Communication: Novice



+ Leader: Inspires teammates to follow them

+ Enthusiastic: Shows intense and eager enjoyment and interest

+ Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

+ Dedicated: Devoted to a task or purpose with loyalty or integrity



+ Self-Starter: Inspired to perform without outside help

+ Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

+ Job Security: Inspired to perform well by the knowledge that your job is safe

+ Peer Recognition: Inspired to perform well by the praise of coworkers

+ Goal Completion: Inspired to perform well by the completion of tasks

+ Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

+ Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization



+ High School/GED or better


+ Associates or better in Human Services

+ Bachelors or better in Human Services



+ 1 year: One or more years’ experience as a lead or previous supervisory experience required


+ 1 year: Associate’s or Bachelor’s degree in human service field from an accredited college or university preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35©

Copy Link

Job Posting: JC190098593

Posted On: Aug 15, 2021

Updated On: Nov 11, 2021