SaaS Team Lead-Applications

at St. Jude Children's Research Hospital in Memphis, Tennessee, United States

Job Description

The Team Lead-Applications at St. Jude is an exciting opportunity to be able to work with 40 plus applications that support and impact St. Jude’s patients, faculty members, and our grad school. The selected individual will lead a team of 4 full time employees and will have responsibility of some contract workers. This position will provide you the opportunity to work with diverse set of customers and be able to interact with them and provide excellent customer service. In order to be a successful in this role, the selected candidate will have to be able to work in a fast pace environment, be able to organize and plan ahead, and able to multitask. If you are interested in this position, we would love to see your application.

+ Works collaboratively with system users and technical resources

+ Participates and leads in the requirements, implementation, evaluation, and ongoing support of administrative and financial systems

+ Remains current in administrative and financial practices through ongoing educational and informal relationships and incorporates this knowledge into system planning and deployment

+ Responsible for integration of systems across departmental boundaries to ensure solutions are consistent with the broader goals and objectives of the overall institution

+ Provide guidance and direction for end user training programs, user documentation and continuous improvement initiatives

+ Bachelors degree in Management Information Systems, Administrative/Financial specialty, or related area is required

+ Masters degree is preferred

+ Minimum six (6) years progressive experience in IT or administrative or financial area including four (4) years of IT experience

+ Experience with supporting large, complex, integrated administrative and/or financial IT required

+ Hospital Information System experience preferred

+ Experience supporting SaaS applications is preferred

+ Knowledge of grants is preferred

+ Experience with ServiceNow is preferred

+ Experience with SQL reports is also preferred

COVID-19 vaccine:

As of September 10, 2021, St. Jude Children’s Research Hospital has mandated the COVID-19 vaccine for all employees, excluding those with an approved medical or religious accommodation, as a condition of employment.

EEO Statement: St. Jude is an Equal Opportunity Employer

No Search Firms:

St. Jude Children’s Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.

Posted Job Title: SaaS Team Lead-Applications

WITS Req ID: 44998

Posted Department: Information Services

Street: 262 Danny Thomas Place

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Job Posting: JC189870479

Posted On: Aug 13, 2021

Updated On: Nov 11, 2021