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Event Manager

at SMG in Bossier City, Louisiana, United States

Job Description

Employment Type: Full-time Position: Events Manager Department: Events FSLA Status Salary/Exempt Reports To: Director of Events Regular/Temporary: Regular ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Accounting Manager for Brookshire Grocery Arena. The Event Manager provides professional client services support in the planning, organization and management of events at the Brookshires Grocery Arena in Bossier City, La The Event Manager also monitors the logistics of events, and all event coordination tasks after events are booked through the conclusion of the event. Essential Duties and Responsibilities Include the following. Other duties may be assigned. * Serves as primary liaison between clients and facility departments. Attends appropriate planning, organization and other event and facility meetings. * Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details. * Meets with client groups to plan and organize the event. Works alongside Director of Booking, Production Manager, Sr. Marketing Manager, Box Office Manager and Director of Operations. Prepares a Pre-Event Work Order (EWO) with detail event information to send all departments. * Performs administrative event management duties including preparing schedules, conducting planning meetings, preparing cost estimates, scheduling of temporary services addressing issues and communicating with operations, box office, food /beverage, parking, finance and marketing. * Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events. Follows-up on all client requests, concerns, and problems. Provide client with all guidelines regarding the event as well as facility rules. In addition, prepares a post event (MOD) report. * Prepares cost estimates and monitors final billing. Provides clear, concise and timely communications to finance department. * Supervises Guest Service Coordinator, and Event Staff as well as oversees all aspects of facility operations related to events. Interview/hire/ train staff in compliant with all ASM and governmental labor rules. * Basic understanding of OSHA and crowd control requirements. * Serves as Manager on Duty as required. Supervisory Responsibilities Directly supervises the Guest Service Coordinator and Event staff. The Guest Serv ice Manager carries out supervisory responsibilities in accordance with ASM Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Works effectively in team environment by cooperating with other members to achieve common goals. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience * Bachelor’s degree (B. A.) from four-year college or university. * Minimum of two years management level experience coordinating events in a multi-purpose facility which services live performances, concerts, theater, athletic events, conventions, exhibits, trade and consumer shows, food and beverage functions etc. * Experience in arena, theaters or similar venues a plus. * Excellent verbal and written skills needed. * Working knowledge of the principles of facility management, services and equipment for a similar facility. Skills and Abilities * Excellent organizational, planning and interpersonal skills. * Exceptional written and verbal skills. * Ability to prioritize multiple projects. * Demonstrate problem-solving and communication skills. * Supervisory experience required. * Professional presentation, appearance and work ethic Computer Skills To perform this job successfully, an individual should have knowledge using Microsoft Office. Other Qualifications * Ability to work under limited supervision and to interact with all levels of staff. * Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays * Must be at least 18 years old. * Must be able to pass a credit, background and credit check. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document states or implies that these are the only duties to be performed by the employee occupying this position. ASM is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants that need reasonable accommodations to complete the application process may contact 318-747-2501 ext. 0. Dr. Teresa M. Manley Director of Event Services & Human Resources Designee ASM Global — Brookshire Grocery Arena 2000 Brookshire Arena Dr. Bossier City, LA 71112 Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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Job Posting: JC188679007

Posted On: Jul 27, 2021

Updated On: Sep 25, 2021