Access Coordinator II

at UAMS (University of Arkansas for Medical Sciences in Texarkana, Arkansas, United States

Job Description

Access Coordinator II

Requisition ID




Position Type

Regular Full-Time


REP CS Southwest All For Kids

Post End Date






This position is located in Texarkana, Arkansas

The Access Coordinator II will meet, greet, and assist the public, answer telephones and/or coordinate appointments, screen patients and family for Covid.

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.


UAMS offers amazing benefits and perks:

Health: Medical, Dental and Vision plans available for staff and family

Holiday, Vacation and Sick Leave

Education discount for staff and dependents (undergraduate only)

Retirement: Up to 10% matched contribution from UAMS

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery on the main campus when using UAMS pharmacy

Salary offered commensurate with experience.









Responsibilities include registration of patients, verification of insurance coverage and responding appropriately to the requirements of third-party payors.

Assists with scheduling and rescheduling appointments, appointment reminder calls and contacting no shows to reschedule.

Must be able to perform all duties of the Access Coordinator I and be able to support patient care activities as needed.

Other duties as assigned.









Minimum Qualifications:

High School Diploma/GED plus 2 years customer service or healthcare experience.

Computer/basic keyboard skills, telephone etiquette skills, general knowledge of office machines including printers and scanners.

Medical terminology competent within 3 months of hire.

Preferred Qualifications:

Knowledge in basic medical terminology.

Registration experience.

This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.







Physical Requirements



Stand: Occasionally

Sit: Frequently

Walk: Occasionally

Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally

Lift, push, pull, carry weight: 11 - 25 lbs

Use hands to touch, handle, or feel: Frequently

Talk: Frequently

Hear: Continuously

Taste or smell: Never

Read, concentrate, think analytically: Frequently

Physical Environment: Inside Medical Facility Environment, Inside Office Environment

Noise Level: Moderate

Visual Requirements: Near visual acuity

Hazards: None


UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.  If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

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Job Posting: 2994528

Posted On: Jul 24, 2021

Updated On: Aug 09, 2021