Referral Coordinator - Neurology

at MHM Support Services dba Mercy Healthcare System in Fort Smith, Arkansas, United States

Job Description


The Referral Coordinator is responsible for maintaining information flow in the managed care referral process for all contracted managed care health plans. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.




Education: High School Diploma required


Experience: Two or more years of work experience in a physician's office or medical institution with exposure to managed care and primary care rules and practices.


Other: Skill in exercising initiative, judgment, problem-solving, and decision-making. Skill in developing and maintaining effective relationships with staff, doctors, nurses, patients, and managed care representatives. Skill in organizing work to achieve clinic goals and objectives. Ability to communicate clearly. Knowledge of governmental regulations and reimbursement requirements. Knowledge of computer systems and applications


Preferred Education: Some college coursework preferred


Preferred Experience: Prior experience managing referrals


Preferred Other: Prior experience using Epic preferred

We Offer Great Benefits:


Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care.


At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.

Front Desk, Front Office, Clerical, Patient Service, Patient Representative, Administrative, Receptionist, Clinic Receptionist, Customer Service, Admitting, Patient Service Representative, Patient Access Representative, Teller, No experience, medical office, health care, healthcare, administrative assistant


Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.



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Job Posting: 2994508

Posted On: Jul 24, 2021

Updated On: Aug 07, 2021