Manager, Agile Coaching

at Pfizer, Inc in Bentonville, Arkansas, United States

Job Description

At Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients. Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry. We apply our expertise in business process, technology,innovation,and our businesses to support Pfizer in this mission.


The Business Process Excellence (BPE) function works across all business units and functions globally and is the Centerof Excellence for Enterprise scale process, or "mega-process," redesign and establishment of Agile ways of working in the enterprise. TheBPEteam enables and supports how Pfizer will achieve our Purpose of Breakthroughs that Change Patients' Lives. Using facilitated, cross-functional Kaizen events, we re-imagine simplified,efficient,and digitized processes, organizational structures and solutions. In addition, we enable sustained effectivenessinteamsand team-of-teams through the application of scrum, Kanban,and other Agileframeworks. As the enterprise COE for Agile, we enable teams to accomplish their work in a faster, innovative and customer-centric way.


Role Summary


The Agile Coach role is accountable for ensuring teamsobtain the maximumbusiness valueusingAgile through effective application ofleanmindsets andframeworks.This colleague will ensure the team lives agile values and principles and understands the processes and practices that allow teams to enjoy the benefits of living in Agile ways, measuring their progress and continuously improving.Fosteringa community of Agile expertise, andKaizen process redesign events, this role provides value to our internal and external stakeholders and supports teams in creating breakthroughs for Patients.


Working withacross talented teams of functional and technical experts,the candidate embodiesAgile practices and values,helping todrivethe program of digital transformation that empowers Pfizer's customer-oriented vision.This manager-level position requires an individual with a proven ability to lead/coach teams across a variety of disciplines, delivering results that meet and exceed stakeholder expectations.


Role Responsibilities


TheManger,Agile Coach is primarily accountable for facilitating agile transformations for Business Units, their leaders, and team. ThisManager will help lead our organization in adopting new ways of working by facilitating Kaizen events bringing cross-functional teams together to understand, document and simplify Enterprise 'mega-processes.' Once new processes are defined, aid in the establishment of necessary business cases and planning required to implement the changes through in Agile teams.


To do this, the incumbent will be responsible for the following:


Work collaboratively with Business Units, consulting team members and peers to facilitate agile transformation at an organizational, leadership and teamlevel


Facilitate Kaizen events to bring cross-functional teams together to understand, document and revise Enterprise 'mega-processes'.


Deliverhands-on training and coaching of defined agile practices to individual teams and programs.


Coach Agile teams, teams of teamsand product owners in adopting Agile ways of working.In particular, scrum/SAFeand Kanbanandprovide hands-on support andimmediatefeedback toproduct teams.


Proactively engage and co-develop continuous process improvement initiatives to educate colleagues and stakeholders at all levels of the organization and provide toolsto help reduce waste and drive improvement.


Train teams and establishing skills that allow for the organization-wide adoption ofAgileframework.


Plan and implement scrum teams effectivelyand be aware of team maturity and opportunities/needs to apply scaled agile structures (SAFe), ensuring that team vision, goals, scope, KPIs, and the product domain are established.


Coach and support scrum masters in establishing an environment where the Scrum team can be as effective as possible, addressing team dynamics, and ensuring good relationships within and across teams.


Support teams in writing effective user stories including acceptance criteria, prioritizing backlogs based on business value and working as teams. Aid teams and team members in overcoming typicalroadblocksand challenges when adopting new, Agile ways of working.


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EEO & Employment Eligibility:


Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.


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Job Posting: 2994472

Posted On: Jul 24, 2021

Updated On: Aug 23, 2021