Office Specialist

at MHM Support Services dba Mercy Healthcare System in Rogers, Arkansas, United States

Job Description

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.


At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."



The Office Specialist (OS) will assist the office operations coordinator, director, and/or clinic supervisor/rehab team leader with a wide variety of office operational duties. Duties may include, but not be limited to: staff/patient scheduling, insurance prior authorizations, billing, supply ordering/management, patient chart organization/management and other specialized office duties as assigned. Responsible for obtaining insurance benefits for patients who are being scheduled for therapy procedures, collecting patient copays, and entering patient charges in a timely manner. Requires knowledge in the medical field and insurance benefits. Requires attention to detail and a high degree of accuracy and customer satisfaction as well as strong telephone, computer and customer service skills. Maintain patient confidentiality, display a positive attitude and will be adaptable to change. Requires functioning in a multitasking environment. Completes other duties as assigned. Perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.




Education: High school graduate or equivalent.


Other: Basic medical terminology, typing/computer skills, and ability to read and communicate effectively in English. Excellent communication skills. Ability to work effectively in a multi-tasking environment.


Preferred Other: Bilingual preferred. Knowledge of procedure/diagnosis coding is helpful.

We Offer Great Benefits:


Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care.


At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.


What Makes You a Good Match for Mercy?


Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.


insurance authorization, billing, patient charters, supply ordering


Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.



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Job Posting: 2994446

Posted On: Jul 24, 2021

Updated On: Aug 07, 2021