at MGM Resorts International in Robinsonville, Mississippi, United States
Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race .
The Hotel Sales Coordinator will provide administrative support through clerical duties, collecting and processing sensitive data (ie., financials, credit card information), resolving guest issues, performing clerical functions such as preparing correspondence both internal and external, receiving visitors, arranging conference calls, scheduling meetings, meal appointments, and manage and maintain the schedules and workflow of Sales Executives.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
+ Prepare and edit correspondence, communications, presentations, contract formatting, redlines, and updating systems to reflect contract terms and negotiated room rates
+ Process complex reservations, expense reports, invoices, billing information for accounting, confirmations, cancellations, special handling alerts, show tickets, dining reservations and amenities for including but not limited to site inspections, customer event weekends, and VIP stays
+ Arrange and coordinate meetings, travel arrangements and meal appointments within the property or outside travel
+ Monitor, screen, respond to and distribute incoming communications via e-mail and phone in a timely manner
+ Provide guest service to internal employees and external guests as well as customers who they interact with. Resolve escalated issues.
+ Work on special projects
+ Perform other job-related duties as requested
+ High school diploma or equivalent
+ One-year related experience
+ At least two (2) years of work experience in a hotel/resort or an Administrative role
+ Previous experience working in a similar resort setting
MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email email@example.com