Medication History Tech I - Mercy Hospital NW Arka

at MHM Support Services dba Mercy Healthcare System in Rogers, Arkansas, United States

Job Description

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.


At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."



This pharmacy technician role works in the patient care areas to interview patients and patient families to collect the medication history about the patient. Contact outside pharmacies and physician offices to gather patient specific medication history. This person will bring together the different data sets and medication lists into one comprehensive record for the prescribers and nurses to use in the care of the patient.

This person performs assigned duties and responsibilities in a manner consistent with our mission, vision, values and Mercy Service Standards.




Education: High School Diploma


Licensure: Must be eligible for state pharmacy technician registration in local state.


Experience: One or more years of pharmacy experience or relevant medication and patient handling experience.


Additional community/retail pharmacy experience is preferred.


Certifications:  Eligible for PTCB Pharmacy Technician Certification within 6 months of start.


Other: Skills, Knowledge, and Abilities:


The following are expected of an individual in this position:

Verbal and non-verbal abilities and proficiency are required to express ideas and views effectively.

Ability to relate to people, to win their confidence, and establish support.

Ability to plan, and organize activities of the department.

Mathematical and calculation ability for medication doses.

Familiarity with professional and technical aspects of pharmacy practice.

Ability to convey genuine care, warmth, and personal concern when communicating with patients, visitors, physicians, and other employees.

Working knowledge of drug names, drug routes of administration, and doses for both legend and over the counter medications.

Ability to access hospital based and web based databases and software to collect and record data.

Preferred Education: Bachelor's degree in health-related field

Preferred Experience: Acute care and retail community care preferred

Preferred Certifications: Medication History Collection Certificate preferred


We Offer Great Benefits:


Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care.


At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.


What Makes You a Good Match for Mercy?


Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.


Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.



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Job Posting: 2991863

Posted On: Jul 22, 2021

Updated On: Aug 07, 2021