Desktop Support Analyst

at Robert Half in Memphis, Tennessee, United States

Job Description


Robert Half Direct is seeking a skilled Desktop Support Analyst for an established IT Services business. Are you a creative problem solver with a strong knowledge of computer software, hardware, internet applications and operating systems? Then this may be the position for you!


+ Installing PC hardware using SCCM

+ Check and maintain computer hardware such as mouse’s and keyboards

+ Install, configure and manage software and their functions according to specifications via SCCM

+ Troubleshoot to identify and resolve problems in a timely manner

+ Maintain records/logs of repairs and fixes using ticketing system JIRA

+ Maintain hardware and software



+ Previous working experience as IT Technician for (2) year(s)

+ Degree in Computer Science, engineering or similar relevant field

+ Experience in SCCM, Windows 10 Migration and Active Directory

+ Problem solver and attention to details

+ Excellent communication and interpersonal skills

+ Outstanding organizational and time-management skills

+ Hands on experience with diverse computer systems

+ In depth knowledge of internet security and data privacy principles

+ Certification as IT Technician will be a big plus

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( .

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Job Posting: JC188282406

Posted On: Jul 22, 2021

Updated On: Oct 19, 2021