Project Manager

at Flexential in Little Rock, Arkansas, United States

Job Description

Job Description:

Job Description

General Description

The CISPM’s primary responsibility is to provide an outstanding customer experience during the customer implementation process. The CISPM maintains ownership of the customer order throughout the implementation with a focus on scalable and efficient results, time management and project execution. This position works closely with CI Engineering as well as the Sales & CSM organizations, Local Operations and Platform teams to deliver colocation and cloud/managed services solutions.

The ideal candidate would possess strong communication skills, be articulate in communicating project milestones, and understand how to use effective communication to overcome obstacles and drive collaboration between internal and external teams.

The CISPM should possess the skills, experience and knowledge necessary to successfully manage our largest and most complex projects.

Key Responsibilities And Essential Job Functions

+ Determine and define project scope and objectives

+ Predict resources needed to reach objectives and manage resources in an effective and efficient manner by assigning tasks and communicating expected deliverables

+ Develop and manage a detailed project schedule to include accurate delivery timeline

+ Provide project updates on a consistent basis to various stakeholders regarding strategy, scope changes and progress

+ Utilize industry best practices, techniques, and standards throughout entire project execution

+ Monitor and report project progress utilizing designated systems and tools

+ Establish and maintain relationships with other departments and organizations as well as third parties/vendors

+ Schedule and facilitate internal and customer-facing meetings review order requirements and provide status updates

+ Effectively identify risks and issues, escalating to proper leadership channels as needed

+ Perform other duties as assigned

+ Qualifications/Requirements

+ Minimum 5-7 years in the technical project management field

+ BS in business or technical field preferred

+ Project Management Certification (CAPM or PMP) or applicable experience required

+ Proven track record managing large and complex projects

+ In-depth knowledge of cloud, colocation, and networking solutions

+ Understanding of ITIL framework and ITSM methodology

+ MS Office Suite including MS Project and Visio

+ Motivated problem solver with ability to overcome obstacles and adapt to changes

+ Ability to multi-task in a fast paced and ever-changing environment

+ Proper telephone etiquette and customer service skills

+ Excellent verbal and written communication skills

+ Strong attention to detail, and a capacity to follow procedures

+ Consistent track record of meeting and exceeding customer project deadlines

+ Ability to manage several projects at a time, ranging in size and complexity

Base Pay Range : Annualized salary range offered for this position is estimated to be $75,000-$95,000, however, the actual pay range depends each candidate’s experience and qualifications. Variable Pay : Discretionary annual bonus, based on personal and company performance. Benefits of working at Flexential:

+ Medical, Telehealth, Dental and Vision

+ 401(k)

+ Health Savings Accounts (HAS) and Flexible Spending Accounts (FSA)

+ Life and AD&D

+ Short Term and Long Term disability

+ Unlimited Paid Time Off (PTO)

+ Leave of Absence

+ Employee Assistance Program

+ Wellness Program

+ Rewards and Recognition Program

Benefits are subject to change at the Company’s discretion

Flexential offers flexible and essential services that help organizations optimize their journey of IT transformation while simultaneously balancing cost, scalability, compliance and security. The company, co-headquartered in Charlotte and Denver, is committed to building trusted relationships and delivering tailored solutions that suit the individual needs of its customers. Flexential is deeply invested in the success of its customers, who trust it to deliver core data center solutions of colocation and connectivity, as well as, cloud, managed solutions and professional services. Flexential’s robust suite of assets spans 21 markets and comprises 40 highly redundant and connectivity-rich data centers. For more information on Flexential, please visit Flexential is a registered trademark of the Flexential Corp.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

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Job Posting: JC188098965

Posted On: Jul 18, 2021

Updated On: Nov 28, 2021