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Director of Operations in Education (REMOTE)

at ExamPrepHub in Batesville, Arkansas, United States

Job Description

JOB SUMMARY:

ExamPrpeHub is looking for a dynamic individual to lead our team of educators in promoting and managing our innovative examination software. A Bachelor's degree or higher is required. A degree in education is preferred. Experience in education is beneficial but not necessary.

Provides administrative and technical direction for the learning center. Responsible for planning, directing, controlling activities, and operations in the learning center on a daily basis. This remarkable individual will have overall responsibility for running the Tutoring operations, including marketing, sales, tutoring management, and scheduling, parent communication, and overall management.

The key areas of responsibilities include:

  • Build relationships with school leaders and staff, parents, colleagues, and students
  • Work with ExamPrepHub leadership to continuously improve program implementation
  • Oversee professionalism to ensure Fellows meet expectations
  • Parent conference for student performance updates
  • Responding to emails and phone calls, managing teacher and student schedules, and working on various administrative tasks related to the center
  • Generate and maintain new business: handle initial family inquiries and convert them into student assessment and enrollment
  • Develop marketing plans in consultation with the management team and implement them to ensure the center visibility in the local community; make presentations for various tutoring and test prep programs at community events
  • Lead, develop and motivate center staff through daily and weekly meetings
  • Monitor and track center performance, revenues, expenses, and fee collection
  • Coordinate teacher event scheduling with off shore firm
  • Projects and assignments related to growth, operations, and other aspects of the centers
  • The Director will have responsibility for overall management of the learning center.

ExamPrepHub Core Values are:

  • Place Students and Schools First
  • Act with Integrity
  • Achieve Results
  • Value Diversity
  • Collaborate
  • Act with Humility

Qualifications:

This position will be filled by someone who has the following qualifications and requirements:

  • Bachelor's degree is required and a degree in education is preferred. 
  • Exceptional leadership, management, and operations experience
  • Passion for working with students and experience working both with students and communicating effectively with parents
  • Excellent communications skills, effective time management skills, driven and detail-oriented
  • Strong delegating and performance management skills
  • Good organizational skills; able to multi-task effectively and work towards deadlines
  • Possess exemplary character and have a strong leadership presence
  • A passion for math or learning is ideal; a working knowledge through ACT level Math (Algebra 1, High School Geometry and beginning Algebra 2) is preferred but not essential
  • Outstanding customer service, problem solving, and communication skills is a must
  • Evening and Saturday availability

Sales/Marketing

  • Direct the sales process of new and potential student enrollments
  • Market ExamPrepHub tutoring and test prep services to schools and your surrounding community
  • Establish and maintain collaborative relationships with teachers, educational specialists and other school administrators and parent/teacher organizations

Customer Service:

  • Provide optimal customer service lending to students and high retention rates
  • Conference with parents both to enroll students as well as to discuss their progress through the program
  • Conduct school visits to meet with teachers to partner in assuring the success of our mutual students
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Job Posting: 2986570

Posted On: Jul 17, 2021

Updated On: Aug 16, 2021