Compensation Operations Lead

at Zoom in Little Rock, Arkansas, United States

Job Description

Zoom is seeking experienced Compensation Operations Lead to work closely with the team and People Experience (PX) teams to help build out processes to help Zoom scale as we grow. The Compensation Operations Lead will fill an important role on the team and be a strategic leader that blends an analytical approach to compensation, with an ability to collaborate with senior leaders and PX business partners to influence outcomes and deliver high impact in this competitive market.

The role reports to the Head of Global Compensation and can either be located in one of our two western offices (San Jose, CA or Denver, CO) or remote-based in the western United States. Responsibilities

+ Ensure operational effectiveness in order to scale the team’s impact; build internal processes and systems to support what the company needs today and what it needs in the future

+ Work with compensation team to roll out and support the implementation of all comp programs, corporate projects and initiatives

+ Analyze data from global compensation surveys for market pricings, salary structure developments globally, and special reviews

+ Modeling, statistical analysis and costing of base, incentive and stock programs for guidance in impactful distribution of rewards

+ Working with HRIS and/or vendors to update Compensation/HR platforms to meet the needs of our team members.

+ Provides project support, sharing project load of the team. Assures established processes are followed, and works with the team to enhance, refine, and improve processes and programs.

+ Provides data and program support to comp partners and/or for regulatory and reporting needs.


+ BS/BA and 3+ years of directly related compensation experience in consulting and analyst roles with understanding and experience of tech industry market and trends (CCP preferred)

+ Partnership and influencing skills, communication skills and customer support at all levels of the company, including senior leadership

+ Highly responsive and customer service oriented

+ Strong analytical and problem-solving skills. Ability to analyze data, understand trends and develop recommendations for action based on the analysis

+ Expertise in managing projects

+ Strong initiative, is self-managed and can multi-task

Expertise with analytics, Excel, PowerPoint and Workday

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

+ Hear from our leadership team (\\\tszj5g\_\;N\9bFG2WvSVHNjvQfjuOpRN\CRuOAVcjK-OUBF5KymSi-XOFAnfRCVoBcyNhxGRFJi6P$)

+ Browse Awards and Employee Reviews on Comparably

+ Visit our Blog (

+ Zoom with us!

+ Find us on social at the links below and on Instagram (

Zoom helps people and businesses stay connected so they can get more done together. We’re the go-to communications platform for small and large businesses alike, and growing rapidly with employees working to deliver happiness across the globe. We’re also proud to have a positive social impact by enabling continuity for educational institutions, governments, the healthcare sector, and many other essential industries.

From meetings, chat, and phone, to webinars and online events, companies trust Zoom to power all their communication needs. Our secure, reliable, video-first cloud platform offers a frictionless experience that is simple to manage, delightful to use, and friendly to build on.

Our core value is Care. To show our employees we care about their happiness and recognize their value, we employ above-market and progressive compensation programs. We believe this is achieved by analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Our CEO, Eric S. Yuan, founded Zoom in 2011 as a video-first communications platform focused on delivering happiness to customers worldwide. We’re proud to be a recognized Leader in the 2020 Gartner Magic Quadrant for Meeting Solutions and Unified Communications as a Service, winner of the 2020 Forbes Cloud Computing Awards for Best Product, winner of the Frost & Sullivan 2021 Connected Company of the Year award, and a Leader in the IDC MarketScape for European Collaboration Tools for Education, 2020.

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Job Posting: JC187802413

Posted On: Jul 15, 2021

Updated On: Jul 30, 2021