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Specialist, Senior IT Implementation

at FedEx Logistics in Memphis, Tennessee, United States

Job Description

About FedEx Supply Chain

FedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-party logistics industry offering a diverse service portfolio that enables commerce for businesses. With a proven track record of innovation and operational excellence, FedEx Supply Chain takes a consultative approach to optimize logistics processes, implement innovative technology and drive continuous improvement. By leveraging best practices and the world-renowned FedEx network, FedEx Supply Chain delivers leading solutions that provide flexibility, enable scalability and improve cost-effectiveness for customers. Through more than 11,000 employees, 130 operations and 35 million square feet of warehouse space, FedEx Supply Chain manages nearly 150 million packages and processes 358 million returns each year. For more information, go to supplychain.fedex.com. We Have….

+ A strong FedEx brand consistently ranked among the world’s most admired and trusted employers.

+ A top notch leadership team with the experience needed to grow and develop your career.

+ An open mind for new ideas and creative methods.

+ A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and much more!

General Summary…. The Senior IT Implementation Specialist is responsible for leading and mentoring other implementation analysts in leading multiple implementations in various phases and sizes to ensure timely and successful implementations. This position will be responsible for…..

+ For projects assigned, ensure that projects follow the correct processes.

+ Mentor junior implementation analysts as needed.

+ For projects assigned, lead the implementation, from start to finish, of the Warehouse Management Systems (WMS) within company distribution facilities.

+ For projects assigned, evaluate and plan that the correct resources are assigned to the implementation team.

+ Review and provide feedback on implementation plans from implementation analysts as needed.

+ Provide leadership within you implementation community for the validation and completion of the entire process.

+ Work with design teams to make sure all documentation is up to date and of the quality needed and follows the SDLC process.

+ Assist IT leadership in developing and implementing policies and procedures to ensure that systems support the organization’s business requirements and meet the needs of end users.

+ For projects assigned, ensure that the design of the solution is sound and provides what is required. Ensure support resources have appropriate training and documentation to resolve issues.

+ Work and provide technical leadership to the implementation community to establish, maintain, and update strategy (methodology, processes, standards, tools, services) used in implementing supply chain systems.

+ For projects assigned, keep communications flowing between various systems and operations team during the projects.

+ For projects assigned, understand the details of the overall implementation and requirements to ensure a complete end-to-end solution.

+ For projects assigned, work with implementation and program management teams to transition new customer and development projects into normal day to day activities.

+ Develop and an in-depth understanding of the business processes or technologies in area(s) of assignment and share this knowledge within your implementation community.

+ Establish and maintain strong working relationships with co-workers, the business community, external customers, consultants, contractors, and vendors.

+ Stay up-to-date on current and future warehouse execution technologies, capabilities and trends.

+ Evaluate resources on the project and provide feedback to management about performance, training and other action required.

+ Work to establish, maintain, and update strategy (methodology, processes, standards, tools, services) used in implementing supply chain systems.

+ Follow corporate vision, mission and values in daily activities. Follow the highest ethical standards in all activities undertaken.

You might be a great fit if…. Education/Experience

+ Bachelor’s Degree or equivalent in Computer Science, Information Systems, or related field and 6+ years of relevant experience.

+ Seven+ years of experience supporting or implementing Manhattan WMOS WMS systems is required.

+ Strong operational knowledge and understanding of Warehouse Management.

+ Excellent written and verbal communication and presentation skills.

+ Knowledge of enterprise hardware platforms such as UNIX and/or Linux servers and Oracle relational databases preferred.

+ Strong proficiency in Oracle SQL for application development.

+ Customer service driven.

+ Strong team player.

Physical/Cognitive Requirements With or without accommodation:

+ Ability to follow policies and procedures.

+ Ability to read, write and interpret information.

+ Ability to add, subtract, multiply and divide.

+ Ability to use hands to finger, handle, or feel.

+ Ability to sit/walk/stand for up to 8 hours per day.

+ Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

ADA – FedEx Supply Chain will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified individuals with disabilities throughout the subsequent application process. Fed Ex Supply Chain is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Job ID: 36366

Schedule: Full-time

Requsition ID: 36366

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Job Posting: JC187426399

Posted On: Jul 10, 2021

Updated On: Oct 27, 2021