Case Manager - Medical Services

at General Dynamics Information Technology in Bossier City, Louisiana, United States

Job Description

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: NACI (T1)

Job Family: Functional Experts

The Case Manager supports the Medical Services Team within a government agency, in planning and coordinating services to meet the health needs of individual program participants, and to promote quality and cost-effective outcomes in the participant’s best interest while in care and upon release.

Duties include but not limited to:

+ Work closely with the Medical Services Team on identifying and tracking individuals with complex medical and mental health conditions and individuals that require health care services/treatment while in care and/or post release

+ Collaborate with care provider staff to include clinical, medical and case management staff involved in individual cases to assess and plan for treatment and discharge planning

+ Establish and maintain relationships with federal, state, local, and non-profit health agencies to coordinate the transition of medical services for individuals while in care and upon release

+ Create and sustain partnerships with community resources and support agencies, as well as coordinating with post release services

+ Maintain a database of charitable and pro-bono services for program participants upon release from care

+ Maintain a database of national health insurance programs that provide coverage for uninsured/ineligible program participants

+ Support a quality assurance/process improvement program for the health program

+ Participate in medical site visits and needs assessments, as needed

+ Train and provide technical consultation to government staff, grantees, and other stakeholders on medical case management on a variety of topics, such as:

+ Performing assessments of the physical, functional, social, psychological, environmental, learning and financial needs of patients that are elevated to headquarters for review

+ Identifying problems, goals and interventions designed to meet patient’s needs

+ Formulating care plans

+ Providing appropriate interventions which demonstrate knowledge of and sensitivity toward cultural diversity

+ Assessing the patient’s formal and informal support systems

+ Implementing and monitoring the care plan to ensure the effectiveness and appropriateness of services

+ Evaluating patient’s progress toward goal achievement

+ Researching alternative treatment options

+ Acting as a patient advocate and assist with problem solving

+ Providing referrals to appropriate community resources


+ 5-8 years of relevant experience

+ Strong knowledge of pediatric health issues

+ Strong analytic capabilities and writing skills

+ Strong organization and communication skills

+ Background in program case management, quality assurance or continuous program improvement, data analytics, research methodology

+ Qualifications of flexibility, collegiality, creativity, and motivation

+ Commitment to serving at-risk individuals and communities

+ Experience or expertise in immigrant health

+ Proven track record of program management

+ A minimum of bachelor’s level training in nursing (BSN) or clinical social work

+ Case Management certification

+ Master’s level Social work degree (LCSW) or Master’s degree in Public Health preferred.

This position requires a Public Trust background investigation.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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Job Posting: JC186869860

Posted On: Jul 01, 2021

Updated On: Jul 30, 2021