at Wal-Mart Associates, Inc. in Bentonville, Arkansas, United States

Job Description

Duties: Manages project team User Experience (UE) deliverables by establishing and communicating project needs and measures of success to all functional leads (Design, Architecture, Prototyping, and Writing); directing cross-functional collaboration activities; driving the attainment of project goals; creating customer experience scenarios; advocating for the customer in experience workflow; requesting and attending usability sessions; participating in brainstorming sessions; presenting user experience flow and project decisions to all levels of leadership; and negotiating product feature tradeoffs and impact to product development lifecycle with Engineering and Product Management. Supports User Experience strategy and innovation by evaluating the current competitive landscape for compelling customer experiences; analyzing future trends and forecasts in related fields; constructing compelling artifacts outlining present conditions and proposed solutions; and presenting information within and across the organization to gain strategic alignment and encourage change. Demonstrates up-to-date expertise in user experience design and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.  Creates the User Experience designs (user interface design comps, visual design specs, prototypes, and other visual assets) for medium-sized, diverse projects (i.e. new check-out system) by participating in overall project design definition activities; defining methods to be used, including competitive audits and secondary research; driving creation of designs, and specs that will advance the company's merchandising, business, marketing, and branding objectives; presenting designs to project and business teams for review; and working with Engineering leads to determine efficacy of given solution. Mentors Associate Designers and Designers in day-to-day User Experience design methodology and principles by providing guidance on project-based design tasks; and creating educational design modules for the User Experience practice curriculum.  Leads medium-sized, diverse, cross-functional User Experience (UE) projects (i.e. new check-out system of 70+ pages) to generate the overall user experience solution and deliver usability on product within feasibility limits by coordinating all of the UE (Design, Architecture, Writing, Prototypes) and research (market and user research) activities and deliverables to plan, test and execute the recommended user experience to the Product Manager.


Minimum education and experience: Master’s degree or the equivalent in Computer Science, Information Technology, Engineering, or related field; OR Bachelor's degree or the equivalent in Computer Science, Information Technology, Engineering or related field plus 1 year of experience in design research or related field; OR 3 years of experience in design research or related field.


Skills Required: Must have experience with: Designing cohesive digital and visual solutions using Sketch, InVision, Zeplin and Adobe Creative Suites; Creating Information Architecture, Wireframes, Interaction Design, UX Writing, Interactive Prototypes and Research activities or deliverables to properly test and execute the recommended customer experience; Employing analytics to develop key customer scenarios, and drive data-informed decisions with engineering and product management; Benchmarking to measure the success of proposed solutions and effectively presents the ROI (return of investment); Driving definition of MVP deliverables and future roadmaps by using design thinking methodologies to identify solutions with the most value to customers; Conducting competitive analysis to create compelling customer experiences by analyzing future trends and industry forecasts; Designing intuitive interactions that objectively declutter paths and flows to provide clarity that helps users seamlessly achieve their goals; Designing intuitive interactions that objectively declutter paths and flows to provide clarity that helps users seamlessly achieve their goals; and Providing technology consultation to align tech capabilities with business and user goals. Employer will accept any amount of experience with the required skills.

To apply for this position:  Send your resume to and reference the following Job ID number: R-627361

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Job Posting: 2966914

Posted On: Jun 28, 2021

Updated On: Jul 29, 2021