at Tyson Foods in Springdale, Arkansas, United States
Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required by October 1, 2021 for Corporate based team members and by November 1, 2021 for Plant and Warehousing based team members.Los solicitantes seleccionados para este puesto deben estar completamente vacunados contra el COVID-19 como condición de empleo. La verificación de la vacuna se requerirá para el 1 de octubre de 2021 para los compañeros de equipo con base en la sede (corporativa) de la empresa y para el 1 de noviembre de 2021 para los compañeros de equipo en las plantas y almacenes.
The primary purpose of this position is to provide process and transactional support for HR systems and all HR users through the resolution of incidents and phone support. This position is expected to handle all support calls routing to the HRConnect team, and other tasks as required to resolve first level support requests.
This role will be responsible for assisting with a large volume of data entry and auditing related to team member business processes, including hires, terminations, salary adjustments, and other confidential items. This position will also monitor various HR inboxes and respond or escalate to the appropriate team.
Essential Duties and Responsibilities
Support – 100%
+ Receives and responds to routine correspondence following established procedures ( such as address changes, basic navigation, application support, background check corrections and employee self-service support)
+ Assisting locations with support related questions and tasks
+ Completion of error corrections for internal transactional discrepancies and weekly payroll error submissions
+ Collaboration with the HR Connect team to achieve faster support service level agreements that ensure department key performance indicators are met
Bachelors degree or equivalent combination of education and experience
1+ years relevant customer support role and past data entry experience
Basic computer skills including generating simple letters, spreadsheets and/or graphics for personal business use or creating simple queries and simply formatted data output. Must be proficient in Microsoft Excel, Word, and Power point.
Understanding of HR systems and processes is a plus.
Ability to interact with and communicate to a broad range of end users providing excellent support. Requires excellent communication skills, both verbal and written
Must possess excellent customer service, basic analytical and trouble-shooting skills, planning and organizational skills; minimal supervision required; Must be detail-oriented and work well in a team environment. Must be able to work in a fast-paced environment. Must be able to balance competing priorities and multi-task when applicable. Strong interpersonal skills, particularly as it relates to working effectively with others and building successful relationships throughout the organization. Excellent judgement and proven ability to analyze issues quickly and independently take appropriate action under limited time constraints. Perseveres to locate necessary data and identify creative solutions to enable project completion; Consistently delivers high-quality, timely work resulting in highly satisfied customers; Passion for learning; Familiarity with SAP/HR and Workday not required but highly valued; and team player.
1ST SHIFT (United States of America)
Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.
Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here (https://www.tysonfoods.com/sites/default/files/2020-07/CCPA%20applicant%20notification.pdf) .Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required by October 1, 2021 for Corporate based team members and by November 1, 2021 for Plant and Warehousing based team members. The vaccines against COVID-19 are free for new hires and are accompanied by a cash incentive for eligible non-corporate based hires. Readily available at select sites.
Our team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations.Join us on the journey.
At Tyson, we are raising expectations for how much good people can do. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy!
We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business.
We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work.
To learn more about our culture, please read Our Purpose (http://www.tysonfoods.com/who-we-are/our-story/purpose-values) .
Tyson Foods, Inc. is an Equal Opportunity Employer. If you are unable to apply for career opportunities through use of this site due to an impairment or disability, please contact (479) 290-5000 for further assistance.