Lead Bell Person/Concierge - FT (Tunica)

at MGM Resorts International in Robinsonville, Mississippi, United States

Job Description


Robinsonville, Mississippi

  • $10.29 p / h **************************************


As a Lead Bell Person, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.


+ Assist guests with inquiries regarding local and surrounding areas

+ Book reservations and follow up with hotel patrons; check in/out hotel guests

+ View and issue available Express Comps for casino patrons

+ Enroll patrons in M Life and issue M Life card to new members

+ Clean and stock work area/transporting necessary supplies

+ Assist in maintaining in-house credit reports, housekeeping reports and special room assignments

+ Approve and post room charges

+ Balance clerk/cashier postings, cash, and credit transactions

+ Access patron information, using multiple systems at once

+ Issue safe deposit boxes

+ File registration cards, back up and all related hotel reports and documents

+ Perform other job-related duties as requested


+ Able to effectively communicate in English, in both written and verbal forms

+ Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine

+ Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

+ Maintain a professional, neat and well-groomed appearance adhering to company standards


+ High school diploma or equivalent

+ One (1) year of concierge/front desk experience


+ Bilingual

+ Supervisory experience

MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email

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Job Posting: JC184509767

Posted On: May 27, 2021

Updated On: Sep 24, 2021